Adriana Santoli

• Due to a physical move to Florida in 2016 and the opportunity to continue working remotely, I stepped down as Director of UW, and accepted role of Senior Healthcare Underwriter with a defined territory - Southeast
• Sales, marketing, and pipelining accounts with assigned agencies for new business growth
• Review, underwrite and quote all Allied Healthcare submissions (including medical malpractice for medical practitioners/physicians)
• Process all new business policies, policy changes, renewals and answer any underwriting questions for agents in the Southeast region
• Assist in updating underwriting guidelines for appetite classes as healthcare industries evolve
• Mentor underwriters (new business and renewals) to gain knowledge of products, classes and guidelines
• $1.4 Million written of new business year to date

As of 09/30/22, have written $1.4 million in new business yeabusiness premium

• Integrated/transitioned Campmed / Campania insurance products, systems and client base into Hanover platform when acquired in April of 2010
• Team member for revision, creation and state filings of Hanover's Healthcare Advantage products, forms, and rates to admitted status in 48 states
• Created/implemented underwriting guidelines for all Allied Health Programs
• Created workflow and training manuals for Healthcare Advantage programs and provided training to all healthcare underwriters on systems, process/procedures and guidelines
• Conducted annual audits to ensure all policies, procedures and underwriting were in adherence with program filings and guidelines
• Created marketing materials for Advantage programs
• Managed 5-6 allied healthcare underwriter's with National Territories, for underwriting, compliance, sales and marketing

• Managed all allied healthcare underwriting staff and business office operations
• Developed and implemented policy forms and rating structures for allied healthcare insurance programs underwritten by Campania
• Developed and implemented all underwriting guidelines for allied healthcare insurance programs underwritten by Campania
• Supervised policy issuance and worked with compliance department to meet state requirements
• Conducted annual audits to ensure all policies, procedures and underwriting were in adherence with program filings and guidelines
• Managed MGA appointment and policies for Commercial Union property, auto and worker's compensation book
• Supervised all billing, policy changes, notice of intent to cancel and cancellations generated for agency business
• Reviewed and approved all account current, commission and agency bills statements for agency business
• Reviewed and approved all accounts payable for agency business
• Underwrote, Renewed, Policy Issuance and billings for Physicians Program
• Created and generated Pennsylvania MCARE report and payments for Podiatrists participating in PPA Podiatry program
• Member of Executive Leadership Team

• Licensed agent specializing in professional, property & Casualty insurance for healthcare related risks
• Reviewed all submission documents to determine eligibility based on our guidelines
• Underwrite and calculate premiums based on company guidelines
• Educated clients on insurance options including recommending types and amount of coverage based on review of the risk
• Upsold additional products and services after identifying customer needs and requirements.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.

• Managed databases for automobiles and properties belonging to 80 specialty hospitals
• Tracked claims and progress for auto and property claims for these programs
• Developed auto guidelines for facility use