Dedicated Medical Assistant with extensive experience at UTMB, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through compassionate communication and efficient appointment management. Skilled in phlebotomy and HIPAA compliance, ensuring a safe and organized clinical environment while fostering trust and comfort among patients.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
20
20
years of professional experience
Work History
Medical Assistant
UTMB
06.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Clinic Assistant
CISD
08.2016 - 05.2022
Helped front desk staff register and process patients.
Assisted with documenting clinic activities and updated medical records.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Conducted phone calls inform clinic activates.
Recorded immunizations for proper chart keeping.
Medical Assistant
Advanced Allergy Care
03.2016 - 08.2016
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Empowered patients through education on self-management techniques for chronic conditions.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Medical Assistant
Dr. Miguel J Flores and Associates
03.2005 - 12.2013
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Streamlined patient check-in process, reducing administrative burden for medical staff.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)Correctional Officer (CERTIFIED) at Texas Department of Criminal Justice, Huntsville Tx (TDCJ Holliday Unit)