An engaging and people-oriented human resources manager with extensive experience in organizational development, employee relations, talent acquisition management, employee training and development, process improvement, HRIS systems, and HR resource management and administration. Utilizes exceptional interpersonal and leadership skills to deliver business results by maximizing employee capabilities throughout an organization. Leverages data insight to create a compelling employee experience and foster a diverse, high-performing workforce committed to meeting current and future business needs. An effective and forward-thinking leader with an unwavering commitment to integrity and excellence.
Overview
16
16
years of professional experience
Work History
Manager, Employee Relations And Development
TRISTAR
Fontana, United States
08.2022 - Current
Reduce grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Provided expertise on all facets of labor and employment law to help employers make more effective decisions.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
Managed and motivated employees to be productive and engaged in work.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Human Resources Business Partner
NFI Industires
Chino Hills, United States
12.2016 - 11.2021
Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Negotiated competitive compensation packages to attract top talent in a tight labor market.
Collaborated with cross-functional teams to develop integrated solutions for business challenges.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Led comprehensive training programs for over 500 staff members.
Responsible for Startups from beginning to end
Fostered a positive work environment through a comprehensive employee relations program.
Promoted and enabled necessary changes to align operations with strategic plans.
Liaised between multiple business divisions to improve communications.
Human Resources Generalist
Fujitsu Ten
Torrance, United States
02.2008 - 10.2014
Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Handled management and employee questions, contract interpretation and administration and issue resolve.
Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Worked alongside global business leader to deploy new training strategies.
Liaised with HR and payroll to coordinate and manage employee leaves of absence.
Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Completed human resource operational requirements by scheduling and assigning employees.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Met with staff to resolve difficult situations related to performance and conflict management.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Collaborated with managers to identify and address employee relations issues.
Education
Bachelor of Arts - Business Administration And Management
University Of Laverne
La Verne, United States
Skills
Employee Coaching and Mentoring
Staff Development
Teamwork and Collaboration
Process Improvement
Training and Development
Policy Interpretation
Relationship Building
Team Leadership
Contract administration
Unemployment laws
Research skills
Timeline
Manager, Employee Relations And Development
TRISTAR
08.2022 - Current
Human Resources Business Partner
NFI Industires
12.2016 - 11.2021
Human Resources Generalist
Fujitsu Ten
02.2008 - 10.2014
Bachelor of Arts - Business Administration And Management
Senior Project Manager (Employee Relations & Labor Relations) at Michelin North AmericaSenior Project Manager (Employee Relations & Labor Relations) at Michelin North America
Human Resources Manager, Employee Relations at Rady Children’s Hospital - San DiegoHuman Resources Manager, Employee Relations at Rady Children’s Hospital - San Diego