ADRIANA TEPALE
Wallington
Summary
Enlighten professional with experience in public safety and operations, currently positioned at Bergen Community College. Proven ability in training and mentoring teams while enhancing guest experiences. Skilled in report writing and fluent in English and Spanish, I excel in decision-making and communication, ensuring safety and efficiency in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Bergen Community College
New Jersey
09.2024 - Current
- Monitoring buildings and conducting exterior patrol to ensure the safety of both faculty and students.
- Maintained detailed records of all incidents reported including times, locations and parties involved.
- Working alongside law enforcement and providing security for on-campus events such as, athletic games, Board of Trustees Meetings, and public events.
- Securing areas and reporting any unusual or suspicious behavior, assisting faculty and students with any safety precautions.
- Engaging with faculty and students on safety awareness and responding promptly to any emergency situations and incidents that occur on campus.
- Performing and completing tasks that were given from the Sergeant and/or SOIC of the day.
Operations Supervisor
The Funplex
New Jersey
04.2024 - 08.2025
- Work alongside the 'Ride Operations Manager' to help improve rides and guest safety. Continuing to coach and demonstrate the importance of IROC and how to safely operate rides and attractions.
- Demonstrated a high customer satisfaction demeanor by resolving problems with friendly service.
- Supervise and monitor different departments in the park, such as Admissions, Rides and Arcade. Ensuring that all departments were well staffed prior to park opening.
- Help POS transactions and authorize any transactions that need a supervisor's approval.
- Opening and closing the park, completing any and all opening/closing procedures. Ensuring that all paperwork was complete prior to parking opening.
Rides Team Lead
Nickelodeon Universe at American Dream
08.2023 - 04.2024
- Completing rides checks as well as monitoring rides status, being able to ensure the park was ready for public opening.
- Ensuring that rides were/are well staffed, utilizing any extra staffing to help maximize efficiency on higher peak hours and days.
- Communicating with ride operators and ensuring that they are well aware of any ride delays within their area of operations.
- Staying up to date and completing leadership paperwork and keeping track of ride operators in their designated rides.
Rides Trainer
Nickelodeon Universe at American Dream
New Jersey
08.2022 - 04.2023
- Head Trainer responsibilities included organizing and performing onboarding training to welcome new hires to the amusement industry and provide them with examples on how to handle guest interactions.
- Teaching and coaching trainees and fellow team members so they can understand 'IROC's Ten Critical Components'.
- Expressing and demonstrating the importance of safety in the rides department.
Ride Operator/Dispatcher
Nickelodeon Universe at American Dream
02.2022 - 08.2023
- Safety able to operate park attractions, even during a crowd rush or heavy flow of guests.
- Maintaining professionalism while attending and communicating with guests, riders and fellow team members.
- Understanding and enforcing rider restrictions/requirements so riders understand the importance of rider safety.
Education
Associates Degree - Arts and Science Early Childhood Education
Passaic County Community College
Paterson, NJ12.2025
Skills
- Fluent in English and Spanish
- Communication
- Training
- Coaching and mentoring
- Team leadership
- Multi-tasking
- Time management
- Decision-making
- New hire orientation
- Guest experience
- Report writing
- Microsoft Office
- Adobe application
Certification
- INTERNATIONAL RIDE OPERATOR CERTIFICATION
- IROC INSTRUCTOR
- IBCCES CERTIFICATION
- ROPES CERTIFICATION
- TRAINER CERTIFICATION
References
- JOHNNY GARDENER, JOHNNYGARDENER@LIVE.COM
- CINDY LE, CINDYLE1048@GMAIL.COM
- SHAIMAA ABDALLAH, (973)-879-2637
Timeline
Public Safety Officer
Bergen Community College
09.2024 - Current
Operations Supervisor
The Funplex
04.2024 - 08.2025
Rides Team Lead
Nickelodeon Universe at American Dream
08.2023 - 04.2024
Rides Trainer
Nickelodeon Universe at American Dream
08.2022 - 04.2023
Ride Operator/Dispatcher
Nickelodeon Universe at American Dream
02.2022 - 08.2023
Associates Degree - Arts and Science Early Childhood Education
Passaic County Community College