Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Adriana Timothy

Sandy

Summary

Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Sandy
01.2024 - Current
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted in training new employees on pharmacy procedures.

Cashier

Walmart
Taylorsville
01.2022 - 12.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Utah Virtual Academy
Utah
05-2024

Skills

  • Medication dispensing
  • Prescription management
  • Customer service
  • Inventory management
  • Data entry
  • Regulatory compliance
  • Problem solving
  • Attention to detail
  • Time management
  • Patient education and counseling
  • Health information
  • Patient confidentiality
  • Healthcare regulations
  • Drug safety
  • FDA drug safety guidelines
  • Staff development
  • Employee training
  • Effective communication

References

  • Annette Raiford: 801-815-2145 (current pharmacy manager)

References

References available upon request.

Timeline

Pharmacy Technician

CVS Pharmacy
01.2024 - Current

Cashier

Walmart
01.2022 - 12.2024

High School Diploma -

Utah Virtual Academy