Adriana Torres
Jacksonville,FL
Summary
Dedicated leasing and marketing professional with proven success exceeding goals, retaining residents and maintaining strong reputation for resident satisfaction. A well organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing and Marketing Consultant
Aspen Square
09.2023 - Current
- Enhanced customer engagement with effective social media management and content creation.
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
- Tracked leads from various sources using CRM software, allowing for better analysis of marketing effectiveness.
- Planned and executed over 36 community events for residents, promoting a sense of belonging within the property community.
- Streamlined the application process for prospective tenants, resulting in quicker lease signings.
- Communicated effectively with owners, residents, and on-site associates.
Store Manager
Dunkin Donuts
02.2021 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring theywere well-equipped to excel in their roles from day one.
Assistant Store Manager
Uptown Cheapskate
06.2018 - 02.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Associate of Arts - Communitcation
University of North Florida
Jacksonville, FL05.2025
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
- Lease preparation
- Fair housing policies
- Event Planning
- Social Media Marketing
Certification
- LIHTC Certified- 2023
Languages
English
Spanish
Timeline
Leasing and Marketing Consultant
Aspen Square
09.2023 - Current
Store Manager
Dunkin Donuts
02.2021 - 09.2023
Assistant Store Manager
Uptown Cheapskate
06.2018 - 02.2020
Associate of Arts - Communitcation
University of North Florida
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