Adriana Vargas
Escazú
Summary
Senior Account receivable analyst with exceptional teamwork, leadership and communication skills. Over 15 years of experience working on projects while also delivering on daily operational requests. Experience with SCRUM and Lean Six Sigma methodologies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Rebates Sr. Analyst
Bacardi
10.2022 - Current
- SOX Controls & Reconciliations Reports, Off trade & On trade backlog Report, Coding off trade & on trade invoices, Audit controls, Reconcile GL Accounts, Manual accrual adjustments, approval invoices
- Projects:
- Process Optimization: migrate the coding process for the national contracts- Italy
- Efficient AR Management: Analyze all the approval rebates limits under BES scope to suggest a new approval limit and propose alignments to standardized them
- Ensure Service Quality: Review and analyze all the reports under BES scope to made them efficient and propose alignments to standardized them
Senior Accounts Receivable and Credit Specialist
Roche
05.2019 - 09.2022
- Credit Analysis, Order Release, Senior Cash applications analyst for the Latam and Brazil affiliates, which includes: identify and apply customer payments, posting incoming and post dated cheques, Witholding tax applications, intercompany transfers, to certificate accounting accounts in Blackline
- Credit analysis process coordinator for the entire team, handling affiliates throughout Latin America including Brazil , tasks include reporting creation and presentation, case assignment and follow up with the team and affiliates as well as training to new hires
- System administrator for the credit tool that includes user administration, troubleshooting
- Functioned as SCRUM master on 4 different projects since 2021, one of them included to train 80 people
Senior Cash Apps Analyst
Emerson Automation Solutions
11.2018 - 05.2019
- Supporting the Cash application processes for Latin American region mainly focusing on Argentina, Chile and Costa Rica
- Daily Activities: Apply the payments and the tax certificates
- To provide support to analysts on the general process, as well as to provide guidance and resolution to issues that come up
- Involved in a special improvement project with management to automate the cash apps process for Latin America to be implemented on 2019.
Cash Analyst
Getinge
08.2017 - 06.2018
- Cash Apps Analyst for USA & Canada market
- Following up with internal and external customers to obtain necessary documentation to resolve unapplied cash
- Identifying improvements in the process to make it more efficient
- Process reimbursements
- Inter-company applications
- Credit Card Applications
- Other Activities: Member of the volunteering Social and Environmental responsibility team
- Member of the emergency brigade.
Cash Analyst
Oracle
03.2012 - 06.2017
- Cash Apps Analyst for the Latam market
- Standardize the cash applications process
- Accelerate resolution of unapplied cash by driving and implementing global standards while continuously improving quality and providing excellent customer service to internal and external customers
- Daily Activities: Pull bank statements for different accounts
- Identify and apply payments
- Create daily bank reports and conciliate accounts
- Manage Unapplied Cash analyst and reduction
- Intercompany Process USA - LAD
- Monitoring month-end and Quarter-end close with the India team
- Provide necessary documentation for external audits (E&Y)
- Cash Management control, taxes and application process
- Other Activities: Oracle Green Team Coordinator: Proposed and lead the creation of the first environmental group in the Costa Rica Oracle operation
Junior Project Manager
Consultech ERP
05.2010 - 02.2011
- SAP External consultant
- P&G: Manage Project of High Inflection Mexico, to change all accounting statements from multiple currency to handle only US Dollar
- DHL: Automatize the payment of the Brazil Plant
- Developed and trained the company employees on a Personal Finance course.
Credit and Collections Specialist
Hewlett Packard
01.2006 - 05.2009
- Collections Team Lead for Puerto Rico & Peru
- Created and presented reports, results, metrics and presentations for the local teams in the financial area
- Team support, escalations and process improvements
- Trainer for new hires
- Trained new hires in processes, customer services and system applications.
- Dispute Management (Resolver): Resolve internal disputes that collectors assigned for Mexico, Peru and Puerto Rico
- Work with local operations internally to resolve the dispute
- Top Account Collector
- Collections and Account analysis for Puerto Rico and Peru clients' portfolio, solving client issues and supporting the local Hewlett Packard team (Top Accounts)
- Collect and reconcile the top accounts by sending statements, calling the customers and keeping meetings with internal customers to visualize issues or potential scenarios
- Other internal projects included the America Quality & Compliance standardization process
Customer Service
07.2004 - 12.2005
- Customer Service
- Call and e-mail center agent for the Spain and Italy Procter & Gamble Accounts Payable account
- Reduced the amount of queries about invoice payments from the years 2000 to 2005 achieving to leave the client portfolio up to date.
Education
Accounting Technical Degree - Accounting and Finance
Colegio Universitario Boston
01.2012
Bachelor's Degree - Business Administration And Management, General
Universidad Latina De Costa Rica
San Jose, Costa Rica01.2004
Skills
- Problem solving
- Account Reconciliation
- Detailed Oriented
- Time management
- Agile Mindset
- Knowledge E2E OTC process
- Self driven
- Process Improvement
- Audit Support
- Documentation and Reporting
- Team Collaboration and Leadership
- MS Excel
- Financial Statements Expertise
- SAP
Certification
- Scrum Master Certified
Languages
English
Italian
Spanish
Portuguese
Honors Awards
- Performance Team Spirit and Iniciative FY2014
- Highest Grade in the class on Business Administration 2004
Personal Information
Title: Accounts Receivable and Scrum Master Senior Analyst
Timeline
Rebates Sr. Analyst
Bacardi
10.2022 - Current
Senior Accounts Receivable and Credit Specialist
Roche
05.2019 - 09.2022
Senior Cash Apps Analyst
Emerson Automation Solutions
11.2018 - 05.2019
Cash Analyst
Getinge
08.2017 - 06.2018
Cash Analyst
Oracle
03.2012 - 06.2017
Junior Project Manager
Consultech ERP
05.2010 - 02.2011
Credit and Collections Specialist
Hewlett Packard
01.2006 - 05.2009
Customer Service
07.2004 - 12.2005
Accounting Technical Degree - Accounting and Finance
Colegio Universitario Boston
Bachelor's Degree - Business Administration And Management, General
Universidad Latina De Costa Rica