Adriana Vega Ramirez
Williams,CA
Summary
Background includes customer service, training, and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations.
Overview
7
7
years of professional experience
Work History
Barista Trainer
Starbucks
07.2019 - Current
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled cash and processed payments accurately to avoid errors.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Taught proper procedures and strategies for success to new employees.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Crew Member
McDonald's
07.2017 - 06.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ05.2026
Associate of Arts - Behavioral Sciences
Woodland Community College
Woodland, CA05.2019
Skills
- Virtual Learning Management
- Stocking Supplies and Retail Products
- Station Preparation
- Specialized equipment knowledge
Languages
English
Spanish
Timeline
Barista Trainer
Starbucks
07.2019 - Current
Crew Member
McDonald's
07.2017 - 06.2019
Bachelor of Science - Forensic Psychology
Arizona State University
Associate of Arts - Behavioral Sciences
Woodland Community College