Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Director of Finance & Administration
Intelligent Construction Inc
10.2006 - Current
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
In charge of accounts payables and receivables, including handling contracts with clients, subcontractors, payroll and banking relationships
Loan Consulting
Global Lending Corp
09.2005 - 09.2006
Increased client satisfaction by implementing innovative consulting strategies and problem-solving techniques.
Streamlined loan application processes for faster approval times, resulting in higher customer satisfaction rates.
Region Manager
Union Colombiano Bank, Cartagena, Colombia
01.2003 - 08.2005
Developed a strong regional team through effective recruitment, training, and performance management initiatives.
Increased market share in the region by identifying potential growth areas and executing tailored expansion plans.
Fostered a collaborative working environment to encourage knowledge sharing, skill development, and continuous improvement across teams.
National Sales Manager
National Paper Corp
03.2002 - 12.2002
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
Met with customers to give sales presentations, negotiate contracts and promote services.
Commercial Manager
Corfinsura-Bancolombia
08.1999 - 03.2002
Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
Corporate Banking Account Manager
Andino Bank
04.1997 - 08.1999
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Corporate Banking Account Manager
Bancafe Bank
01.1996 - 04.1997
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Branch Manager
Union Bank
08.1989 - 01.1996
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Education
Bachelor of Science - Business Administration
Cartagena University
Cartagena, Colombia
12.1989
Skills
Quickbooks Enterprise Solutions Contractor 2024
Software: Microsoft Office, Microsoft Outlook, customer relations management, Genesis, UDA, CoConstruct, Boomr