Nevaeh Zammit
Cape Coral,FL
Summary
I have experience in providing high-quality service, solving complex problems, and maintaining customer satisfaction. Strengths include strong communication skills, ability to multi-task effectively, and adaptability in a fast-paced environment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Hospital Transporter
Lee Health System
Fort Myers, FL
10.2022 - 04.2024
- Provided comfort measures to patients while transporting them.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Provided assistance with patient transfers, such as wheelchair or stretcher.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Participated in emergency drills, understanding the role of patient transport in emergency situations.
- Communicated effectively with nursing staff regarding patient care needs.
- Collaborated with other departments to ensure smooth operation of duties.
- Monitored patient condition during transport, promptly reporting any changes to nursing staff.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Monitored vital signs of transported patients as needed.
- Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
- Verified patient identification prior to transport services being provided.
- Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
- Moved patients in and out of vehicles and lifted on and off beds.
- Carried messages or documents between departments.
- Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
- Maintained accurate records of patient transport logs.
- Managed transport documentation, accurately logging each patient transport in hospital records.
- Answered questions from visitors regarding directions or locations within the hospital.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
- Responded to emergency medical calls, security calls, or fire alarms.
- Greeted patient and explained transport plan and destination.
- Ensured that all hospital policies were followed during transportation activities.
Associate
Farmer Joe's Market
Cape Coral, FL
01.2021 - 09.2022
- Ticketed, arranged and displayed merchandise to promote sales.
- Checked expiration dates regularly to ensure only fresh products were sold.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained cleanliness of the work area including floors, counters, shelves, and equipment.
- Assisted customers with selecting appropriate cuts of meat based on their needs.
- Restocked coolers and freezers with prepared meats from production lines as needed.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Operated cash register to process customer transactions accurately and efficiently.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed variety of tasks to enhance customer shopping experience.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Ida S. Baker High School
Cape Coral, FL05-2023
Some College (No Degree) -
Florida SouthWestern State College
Fort Myers, FLSkills
- Bedside manner
- Patient transport
- Hospital navigation
- Patient safety
- HIPAA compliance
- Patient-transport equipment
- Problem resolution
- Professionalism and ethics
- Customer service
- Wheelchair operation
- Product display
- Payment processing
- Patience and empathy demonstration
- Product knowledge expertise
- Adherence to store policies
- Team collaboration aptitude
- Active listening techniques
- Conflict resolution
- Team leadership
- Relationship building
Timeline
Hospital Transporter
Lee Health System
10.2022 - 04.2024
Associate
Farmer Joe's Market
01.2021 - 09.2022
High School Diploma -
Ida S. Baker High School
Some College (No Degree) -
Florida SouthWestern State College
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