Hi, I’m
Adriana Villarreal
League City,TX
"Success is the sum of small efforts, repeated day in and day out."
- Robert Collier
Summary
Certified Medical Billing and Coding professional with a strong foundation in healthcare billing procedures and data accuracy. Proven track record of time management, multitasking, and team support in fast-paced environments. Experienced trainer with excellent communication skills, and attention to confidentiality. Eager to apply certification and transferable skills to a remote or on-site medical billing role.
Overview
4
years of professional experience
1
Certificate
Work History
Shake ShackWebster, TX
Trainer
12.2023 - Current
Job overview
- Trained and onboarded new team members, following structured procedures and compliance standards.
- Maintained accurate training records and performance checklists.
- Reinforced operational consistency and supported team members in process execution.
- Delivered clear communication and coaching in a high-volume, fast-paced setting.
- Demonstrated adaptability and time management across changing priorities.
Panera BreadWebster, TX
Certified Trainer
06.2022 - 12.2023
Job overview
- Managed multiple tasks, including order processing, cash handling, and customer interaction, with attention to accuracy.
- Coached team members in multitasking, time management, and communication in a fast-paced environment.
- Followed company protocols for handling customer data and transactions.
- Maintained organized workstations, and supported inventory control.
- Ensured quality control and customer satisfaction under pressure.
- Assisted management with shift leadership tasks and performance feedback.
- Trained new associates on company procedures, order systems, food safety, and customer service protocols.
Saving Grace MinistriesSouth Houston, TX
Marketing Intern
06.2021 - 06.2022
Job overview
- Maintained accurate records of donor contact information, outreach activity, and fundraising data, demonstrating attention to detail and data entry skills.
- Assisted with managing confidential information related to donors and ministry partners, reinforcing trustworthiness and professionalism.
- Created and distributed communication materials (flyers, emails, social media) to promote events — shows written communication and organizational skills.
- Tracked campaign results and compiled updates for leadership, highlighting analytical skills, and reporting experience.
- Coordinated outreach efforts with team members and leadership, showcasing collaboration and the ability to follow structured plans.
- Managed multiple tasks and deadlines, balancing outreach campaigns, ministry projects, and administrative support responsibilities.
Saving Grace MinistriesSouth Houston, TX
Crew Leader - Fundraising Team
06.2021 - 06.2021
Job overview
- Led and motivated a team of fundraisers to achieve daily outreach and financial goals.
- Managed accurate recordkeeping of donations, cash, and receipts, ensuring all financial documents were securely stored and accounted for.
- Coordinated hotel accommodations nightly within ministry budget guidelines, handled bookings, and documented expenses — demonstrating budgeting and organizational skills.
- Maintained strict confidentiality and security of collected funds and sensitive information.
- Communicated professionally with hotel staff and team members to ensure smooth logistics.
- Prepared end-of-day financial packets, including cash, receipts, and documentation for ministry accounting.
- Resolved on-the-spot issues during fundraising activities, showcasing problem-solving, and adaptability.
Education
Blue Dot Medical
Billing Certificate from Medical Billing
06-2025
Saving Grace Women's HomeHouston, TX
Biblical Studies from Biblical Studies
07-2022
Texas City High SchoolTexas City, TX
High school diploma
05-2017
Skills
- Medical billing and coding knowledge
- Attention to detail
- Time management
- Data entry and record keeping
- HIPAA compliance
- Customer service and communication
- Problem solving
- Training support
- Team collaboration
- Adaptability and willingness to learn
Certification
- Medical Billing Certificate
- Biblical Studies Certificate
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Earned Medical Billing Certification, demonstrating strong understanding of ICD-10, CPT, and HIPAA compliance.
- Promoted to Certified Trainer due to exceptional accuracy, consistency, and adherence to company procedures — skills essential to billing workflows.
- Maintained accurate records and training logs across multiple locations, reinforcing documentation and process discipline.
- Trained over 15+ new hires, highlighting ability to follow structured processes and explain complex systems — key in billing environments.
- Recognized by leadership for attention to detail & data accuracy, critical for error-free billing and claims submission.
- Successfully balanced certification study and full-time work, showing dedication and strong time management under pressure.
- Handled sensitive customer information with discretion and professionalism, aligning with HIPAA standards and billing confidentiality requirements.
- Demonstrated comfort with digital tools and systems (POS, scheduling software, reporting tools), preparing for EMR and billing software use.
Affiliations
- Faith-Based or Community Organizations
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPaid sick leave401k matchWork from home optionPaid time offHealthcare benefitsWork-life balanceSoftware
Point of Sale (POS) Systems
Microsoft Office
Scheduling or Training Platforms
References
References available upon request.
Interests
Professional Development
Community Service & Faith-Based Work
Timeline
Trainer
Shake Shack
12.2023 - Current
Certified Trainer
Panera Bread
06.2022 - 12.2023
Marketing Intern
Saving Grace Ministries
06.2021 - 06.2022
Crew Leader - Fundraising Team
Saving Grace Ministries
06.2021 - 06.2021
Blue Dot Medical
Billing Certificate from Medical Billing
Saving Grace Women's Home
Biblical Studies from Biblical Studies
Texas City High School
High school diploma
Similar Profiles
Christelle BastienChristelle Bastien
Manager at Shake ShackManager at Shake Shack
Shane D JamesonShane D Jameson
Assistant General Manager at Shake ShackAssistant General Manager at Shake Shack
Sebastian "Jack" BaumkratzSebastian "Jack" Baumkratz
Trainer at Shake ShackTrainer at Shake Shack
Nicole CamposNicole Campos
Customer Service Representative at Shake ShackCustomer Service Representative at Shake Shack
Jacob MartinezJacob Martinez
Theatre Usher/Stage Crew Member at Jeff BoudreauTheatre Usher/Stage Crew Member at Jeff Boudreau