Dedicated professional with a proven track record at Walmart and Penn Mar Human Services, enhancing customer satisfaction and streamlining operations. Expert in customer service and adept at conflict resolution, significantly reducing queue times by improving checkout processes. Demonstrates reliability and exceptional problem-solving skills, fostering positive relationships and community among clients and staff.
- Greet customers entering store and responded promptly to
customer needs.
- Work flexible schedule and extra shifts to meet business
needs.
- Open cash register for cash, check and credit card trans-
actions with excellent accuracy levels.
- Maintain balanced cash drawer, ensuring accurate accounting
at the end of each shift.
- Help customers complete purchases, locate items and join
rewards programs.
- Assist customers with inquires and provide exceptional service.
- Handle multiple payment methods securely, minimizing
discrepancies and potential losses.
- Enhance customer satisfaction by providing efficient and
accurate cash transactions.
- Contribute to store success by maintaining high standards of
cleanliness throughout the facility.
- Mentor new employees on cashier duties and best practices.
- Adapt quickly to new technologies implemented at POS
systems, ensuring seamless transition periods for both staff
and customers.
- Contribute to significant decrease in queue times by
streamlining checkout process
. Facilitated conflict resolution between residents when
necessary, promoting a harmonious living environment for all
occupants.
. Contributed to staff meetings, sharing progress reports and
providing suggestions on potential operational improvements.
. Enhanced resident satisfaction by addressing concerns and
resolving issues in a timely manner.
. Logged and filed incident reports, detailing significant
occurrences during assigned shifts.
. Improved facility cleanliness by organizing and supervising
regular maintenance tasks.
. Promoted a sense of community among residents through the
planning and execution of social events and activities.
. Assessed potential safety hazards regularly throughout the
property grounds and initiated appropriate corrective measures
as needed.
. Aided residents in completing daily routines of care and
activities.
- Managed inventory of supplies needed for daily operations
within residential facility, ensuring availability when required.
- Promoted positive relations between residents and staff.
- Job duties and responsibilities were the same as my current
role with Walmart.