Adriana White
Loganville,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Ryder Integrated Logistics
04.2022 - Current
- Scheduled preventive maintenance service for tractors and trailers.
- Effectively handled follow up phone calls and emails.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency.
- Oversaw appointment scheduling and itinerary coordination for clients.
Customer Care Representative
Ryder Integrated Logistics
02.2021 - 04.2022
- Dispatched roadside assistance to customers who were experiencing a vehicle breakdown.
- Responded to large volume of customer needs through competent customer service and prompt problem-solving.
- Navigated multiple computer systems and applications to find information.
- Logged call information and solutions provided into internal database.
Corporate Travel Consultant
Travel Incorporated
11.2019 - 06.2020
- Booked tickets for air, rail and ground transportation.
- Arranged travel accommodations for groups, couples and executive clients.
- Dealt with payment processing services for bookings and refunds for clientele.
Office Manager
Rooms To Go
04.2019 - 11.2019
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Interacted with customers by phone, email, or in-person to provide information.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Office Assistant
Rooms To Go
06.2016 - 04.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Purchased and maintained office supplies.
- Handled cash and credit transactions.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2017
Skills
- Coordinate Schedules
- Impression Taking
- Database Maintenance
- Customer Service Management
- Information Assistance
- Time Management Skills
- Telephone Etiquette
- Verbal and Written Communication
- High-Volume Environments
- Documentation Skills
- Microsoft Office
- Attention to Detail
Timeline
Scheduling Coordinator
Ryder Integrated Logistics
04.2022 - Current
Customer Care Representative
Ryder Integrated Logistics
02.2021 - 04.2022
Corporate Travel Consultant
Travel Incorporated
11.2019 - 06.2020
Office Manager
Rooms To Go
04.2019 - 11.2019
Office Assistant
Rooms To Go
06.2016 - 04.2019
High School Diploma -
Penn Foster Career School