Adriana Garcia
Visalia,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Manager
Chevron
09.2016 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Approved regular payroll submissions for employees
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Shift Supervisor
Rite Aide Pharmacy
03.2012 - 01.2016
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Assisted in the development of sales strategies, leading to increased revenue generation for the business.
Walgreens pharmacy
07.2010 - 08.2010
- Internship - Pulled prescriptions, dispense controlled prescriptions, alphabetized prescriptions, put away orders, disposed of expired medications.
Cashier
Shell gas station
03.2007 - 09.2009
- Inventory, interactions with customers, handled book keeping, bank deposits, shift leader for mornings
- Managed inventory control, cash control and store opening and closing procedures.
Education
Associate of Science - Pharmacy Tech
San Joaquin Valley College
Visalia, CA09.2011
High School Diploma -
Charter Independent Studies
Visalia, CA06.2009
Skills
- Trained on usage of "The Robot"
- Ability to work as a team player
- Capability of retrieving orders, counting, pouring, and weighing tablets and medications
- Knowledge of correct implements and containers used to dispense medication
- Valid driver’s license
- Proper sanitation to prevent and destroy bacteria
- Certified in the HIPPA
- Pharmacy math and Computation
- Key boarding skill proficiency
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Customer Relations
- Store operations
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Employee Training
- Shift Scheduling
- Recruitment and hiring
- POS Systems
- Team motivation
- Goals and performance
- Team Building and Leadership
- Supply Ordering
- Policies and Procedures
- Employee Scheduling
- Accurate Cash Handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation And Reporting
- Order Management
- Bank and Safe Deposits
- Employee Terminations
Volunteer Experience
Walgreens pharmacy, Visalia, CA, 07/2010, 08/2010, Internship, Pulled prescriptions, dispense controlled prescriptions, alphabetized prescriptions, put away orders, disposed of expired medications.
Timeline
Manager
Chevron
09.2016 - Current
Shift Supervisor
Rite Aide Pharmacy
03.2012 - 01.2016
Walgreens pharmacy
07.2010 - 08.2010
Cashier
Shell gas station
03.2007 - 09.2009
Associate of Science - Pharmacy Tech
San Joaquin Valley College
High School Diploma -
Charter Independent Studies