Adriana Montgomery

M

• Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
• Incorporated stage props to engage audience and create unforgettable moments.
• Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
• Delivered flawless customer services to all the customers who stepped in the door.
• Communicated with guests clearly and with good humor to encourage laughter and excitement.
• Created fun and animated skits aligned with company mission and values for guest enjoyment.

• Helped customers complete purchases, locate merchandises, what to order, and join reward programs.
• Welcomed customers and helped determine what they would like and how to accommodate their requests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained current knowledge of store promotions and highlighted sales to customers.

• Monitored seating area and checked restrooms regularly to keep spotless.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Assisted managers with quickly resolving service- and food-related issues.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Leveraged POS system to manage sales transactions, process credit cards and print receipts.
• Used cash registers and credit card machines to cash out customers.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Greeted customers entering store and responded promptly to customer needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.