Adriana Guzman
Summary
I decided to enlist in the military and pursue further education after high school. This served as ideal training for my first big job since I ended up shadowing a paraprofessional who works with preschoolers. I was interested in working with individuals of all ages and in a variety of circumstances. I spent ten months away while in the Army where I shadowed my instructor at military school and received a certificate as the class's distinguished honor graduate. This provided me with a strong push into the civilian world.
After exceeding my training requirements and returning to New Jersey in 2023, I began working under a military contract. In terms of education, my goal was to become a physician's assistant. I enrolled in a medical assistant training program to better prepare myself for a career working with people. This has been an interesting journey that I would not have had the opportunity to experience otherwise. Each day is unique, which keeps me on my toes. I enjoy working with a diverse group of people, each with their own set of needs. Whether I'm at the base fulfilling orders and assisting others, or in class learning medical etiquette's and procedures.
Outside of work, I volunteer with a local organization that works with hospitals, distributors, and manufacturers to collect and deliver high-quality excess medical supplies to eligible healthcare facilities in medically underserved places throughout the world. Not only is it a pleasant and welcoming environment, but I also enjoy working together toward accomplishing a common goal.
I am most excited about the opportunity of doing such things collectively with a team and working toward becoming more than just a person in a company or office, but someone who actually contributes to making a difference.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
THE FINE GRIND
02.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Army National Guard
Military
05.2022 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Barista
BITE FOOD & CO
01.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Crew Trainer
McDonalds
06.2019 - 06.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Education
Associate of Science - Medical Assistant
Fortis Institute
Wayne, NJ11.2024
High School Diploma -
Passaic Arts And Science Charter School
Passaic, NJ06.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Excellent memory
- Fluent in Spanish
- Time Management
- Hospitality and Professionalism
Accomplishments
- Achieved distinguished honor graduate in the army through effectively maintaining a high GPA.
- Successfully achieved CPR two-day program.
Certification
- Area of CPR Training certification - 2024
- Area of Basic Training certification - Oct 2022
- Water Treatment Specialist - Jan 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Quote
Your purpose will always follow what you are passionate about
Joel Osteen
Timeline
Barista
THE FINE GRIND
02.2024 - Current
Army National Guard
Military
05.2022 - Current
Barista
BITE FOOD & CO
01.2022 - 03.2023
Crew Trainer
McDonalds
06.2019 - 06.2021
Associate of Science - Medical Assistant
Fortis Institute
High School Diploma -
Passaic Arts And Science Charter School