Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adriana Rosas

Lansing

Summary

Compassionate and dedicated caregiver with hands-on experience in elderly care at Safe Haven Assisted Living, skilled in patient support, vital sign assessment, and assisting in ADL's. I have experience with problem-solving,effective communication, and a team-oriented mindset that ensures high-quality patient care and accurate documentation. When not in a patient care setting I like to put in use my additional experiences from fast-paced restaurant and retail environments, where exceptional customer service, multitasking, and positive interpersonal interactions were key to success. Proven ability to adapt quickly, collaborate with diverse teams, and consistently meet customer and organizational needs. Now seeking to leverage this versatile background and strong people skills to transition into a new professional field focused on service, support, and continued personal growth.

Overview

4
4
years of professional experience

Work History

Medtech/Elderly Caregiver

Safe Haven Assisted Living
01.2025 - Current
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Administered medications and performed basic and advanced patient assessments.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.

Shift Leader

Saddleback Bbq
10.2021 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.

Floor Staff Member

Volunteers of America Michigan
04.2022 - 04.2023
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.

Education

High School Diploma -

Everett Highschool
Lansing, MI
06-2024

Skills

  • Hands-on patient support

  • Patient vital taking

  • Customer service

  • Work ethic and integrity

  • Time management skills

  • Cash handling

  • Team collaboration

  • Order taking

  • POS system operations

  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Medtech/Elderly Caregiver

Safe Haven Assisted Living
01.2025 - Current

Floor Staff Member

Volunteers of America Michigan
04.2022 - 04.2023

Shift Leader

Saddleback Bbq
10.2021 - 12.2024

High School Diploma -

Everett Highschool

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