Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian C. Works

Operations Supervisor
Menifee,CA

Summary

Dependable office manager, with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

19
19
years of professional experience

Work History

Youth Support

NorthStar Independent Living
Chino Valley, AZ
10.2021 - 02.2022
  • Specialists/Mentors: Supported
  • And guided teens and young adults (16 - 21 years old), in an independent living environment and provide one on one quality, care to young adults
  • Mentored, supported and assisted youth to work towards independence
  • Help teach youth daily activities (cooking, cleaning, laundry, etc.), shared resources to education, assisted in attaining employment, behavioral challenges, social activities, etc.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions
  • Completed necessary reports and documentation to maintain thorough, accurate case records
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs
  • Used critical thinking to break down problems, evaluate solutions and make decisions

USPS, Moreno Valley CA, Valley
Chino, AZ
05.2019 - 03.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Used automated mail processing equipment to sort and collate mail
  • Weighed letters and packages and calculated costs based on classification, weight and destination
  • Sold stamps to customers along route and counted back bills and change to avoid errors
  • Maximized employee performance by setting effective objectives and standard practices
  • Upsold postal services like insurance and tracking
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release

Maxim Health Care Service
San Bernardino, CA
09.2018 - 12.2020
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system
  • Documented behaviors, implemented interventions and treatment results
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum
  • Collaborated with teachers to help with classroom and workload management
  • Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior
  • Managed workflows of classroom volunteers and trained on school procedures
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency

Gate Services Assistant

County of Riverside
Riverside, CA
08.2018 - 12.2020
  • Compute charges and collects fees for refuse dumping at a disposal site
  • Check loads to determine charges; receipts and collects fees; maintains accurate records on fees collected and amount of refuse dumped
  • Inspects trucks and other vehicles hauling refuse to determine type, weight, or volume of solid waste materials; measures the size of truckloads or trailer loads of refuse to be disposed; computes the total value and calculates fees or determines fees from the table and identifies restricted hazardous material and refers haulers to appropriate agencies or sites.

Home Supportive Services, Home Health Care
San Bernardino, CA
06.2017 - 12.2020
  • Description of duties – Cared for disabled/elderly adults
  • Assisted in giving baths, dressing, and eating
  • Gave medication to individuals as prescribed by doctor
  • Escorted customers to doctors’ appointments, other appointments, and running errands
  • Also, prepared and planned meals for clients
  • Provided .customers with light housekeeping
  • Assisted customers with bodily movements to avoid bed sores and other injuries
  • Applied rules, regulations, policies and procedures to all aspects of employment
  • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Assists patients by providing personal services, such as bathing, dressing, and grooming
  • Assisted customers with bodily movements to avoid bed sores and other injuries
  • Applied rules, regulations, policies and procedures to all aspects of employment
  • Assisted in giving baths, dressing, and eating.

Office Manager

Family Service Association Child Care Center
Murrieta, CA
05.2015 - 10.2016
  • Write and submit monthly annual reports to board of directors and State and Federal officials as required
  • Process and maintain enrollment paperwork to determine eligibility and selection of students
  • Process and approve payment statements
  • Verify and maintain attendance and record final monthly attendance
  • Submit Federal enrollment reports as required
  • Provide prospective clients with eligibility information and resources
  • Assist clients eligible for programs with State, and Licensing documents
  • Generate, distribute and explain recertification and termination letters to parents
  • Report deficiencies and trends with clients
  • Collect and document all contact information and submit documents to Administrative Office
  • Recruitment of new clients through effective marketing, advertising, and other forms of contact
  • Input client information into Centralized Data Program (Center Track)
  • Monitor and Analyze data to ensure compliance as stated by State, FSA, and Licensing Regulations
  • Review and prepare monthly billing of parent fees
  • Prepare and deliver payments, donations, and contributions made deposit slips, receipts, and copies to Administrative Office
  • Prepare check request
  • Maintain class list, licensing roaster, unique needs binder, daily attendance, and generate meal grids
  • Answer phones, filing, typing, obtain, sort, and process mail
  • Take, transcribe, and distribute compiled data and forms for meetings as needed
  • Greet employees and public when they come into the office
  • Request supplies and submit for approval
  • Monitor building visitors, visitor sign-in procedures and building activities including crisis situations such as building evacuations, lockdowns, and procedures.

Volunteer Office Assistant

County of Riverside, Social Services;
Riverside, CA
02.2015 - 05.2015
  • Description of duties – Assisting Office Assistants, Managers, Staff Development Officers, and Training Officers with materials
  • Compiled materials to create books, packets, and other training materials
  • Operating switchboard in order answer calls and transfer callers to the appropriate parties
  • Filing and organizing file cabinets, desks, and training rooms
  • I accessed supply rooms supplied training rooms and offices utilizing Konica Minolta copy machines to duplicate and modify materials
  • Created class folders to be turned in for audit and track keep purposes
  • Maintaining informational or operational records; answers telephone and assisting callers by providing information, taking messages, or routing calls to others
  • All serving as a receptionist in absence of receptionist.

Volunteer Receptionist

United Way of the Inland Valleys;
Riverside, CA
06.2014 - 02.2015
  • Description of duties – Applied rules, regulations and policies to all aspects of position
  • Organized and distributed office supplies
  • Operated switchboard to transfer calls to appropriate parties
  • Picked up documents, materials, records, and supplies in an assigned route for a group of employees
  • Conducted office procedures, prepared correspondence, and reports filed and operated standard office equipment
  • Exercised correct English usage, grammar, spelling, vocabulary, punctuation, format, and style
  • Maintained informational or operational records; answered telephone and assisted callers by providing information, taking messages, or routing calls to others
  • Performed clerical work and quickly learn the specific operation of the office.

Volunteer Customer Service Representative

Worknet Pinellas;
St. Petersburg, FL
06.2013 - 01.2014
  • Description of duties – Assisted customers in completing applications for public assistance (Temporary
  • Assistant for Needy Families (TANF), Supplemental and Nutritional Assistance Program (SNAP), Medicaid (medical assistance))
  • Assisted and monitored customers in job search inquiries and unemployment claims
  • Assisted in providing support to Social and Eligibility Workers with tasks
  • Referred customers to sources of information
  • Gave out standard forms and explained how to complete them
  • Operated a switchboard to answer phones and transfer calls to appropriate parties
  • Organized and supplied offices
  • Filed and organizing file cabinets, and desks
  • Sorted and distributed mail.

Volunteer Sorter/Hanger/Donation Attendant

Goodwill Industries;
St. Petersburg, FL.
01.2013 - 05.2013
  • Description of duties – Assisted donors with the acceptance of donations
  • Provided donors with receipts and organized goods into donation receptacles
  • Educated donors on which types of items were acceptable for donations
  • Trained customers on the mission, vision, and values of the organization
  • Organized and consolidated donated goods for pickup
  • Maintained cleanliness inside and outside of the donation area and assisted in the loading and unloading of organization truck
  • Removed garments from donation containers and assessed
  • Determined if garments met sales floor criteria
  • Used rolling racks for appropriate garments
  • I took inventory of donated items for organization accuracy and accountability.

Home Healthcare Provider

Heritage Homecare;
Riverside, CA
06.2007 - 11.2009
  • Description of duties – Cared for disabled/elderly adults
  • Assisted in giving baths, dressing, and eating
  • Assisted in giving medication to clients
  • Escorted customers to doctors’ appointments, other appointments, and running errands
  • Prepared and planned meals for clients
  • Provided customers with light housekeeping
  • Assisted customers with bodily movements to avoid bed sores and other injuries
  • Applied rules, regulations, policies and procedures to all aspects of employment.

Signal Support Specialist

United States Army; Dagu
10.2005 - 06.2007
  • Description of duties – Operated switchboard to answer and transfer calls to appropriate parties
  • Created and issued trouble tickets
  • Distributed jobs and tasks to appropriate staff based on skills
  • I ordered and distributed office supplies to appropriate staff members
  • Exercised inventory control of office supplies
  • Sorted and distributed mail to employees within organization
  • Managed cleanliness and organization of communication shop
  • Gave information to unit in situations where judgment and interpretation of departmental policies and regulations were required
  • Prepared maintenance and supply request for unitlevel signal support
  • Supervised, installed, maintained and troubleshoot signal support systems and terminal devices to include radio, wires, and battlefield automated systems
  • Reviewed reports, forms, and records for accuracy, completeness, and compliance with army regulations
  • Answered questions in regards to summarizing technical data, and policies and procedures
  • Set up and maintained filing system for communication shop
  • Provided technical guidance to administration clerks
  • Revised written procedures on unit level
  • Revised standardized formats for documents for unit
  • Forward information by receiving and distributing communications, correcting and mailing correspondence and copied information
  • Maintained supplies by checking stock to determine inventory levels, anticipated requirements, placed and expedited orders, stocked items, delivered supplies to workstations
  • Maintained equipment by completing preventative maintenance troubleshooting failures, called for repairs, monitored equipment operations
  • Maintained and updated office schedule
  • Served customers by answering questions, forwarding messages, confirmed customer orders
  • Kept customers informed of their order statuses
  • Updated job knowledge by participating in educational opportunities
  • Enhanced organization reputation by accepting ownership for accomplishing new and different request, explored opportunities to add value to the job
  • Applied policies, rules, regulations and procedures to all aspects of employment
  • Set up and maintained email accounts
  • Reset log in and passwords for outlook and army.mil accounts on C4 system
  • Monitored internet usage to ensure rules and guidelines were being enforced.

Cashier

Simonez Carwash;
Thousand Oaks, CA
11.2003 - 10.2005
  • Description of duties – Established prices for goods, services, and admission
  • Bank runs for change and morning deposits
  • Entered purchases into the cash register to calculate total purchase price
  • Exercised cash handling skills
  • Ensured registered was accurate
  • Accepted cash, checks, or bankcards for payment, completed bankcard and check transactions according to the established procedure
  • Counted money, gave change and issued receipts for funds received
  • Calculated discounts or refunds, requested customer identification for certain discounts and receipts as required
  • I helped maintain a sufficient amount of change in cash drawer
  • Balanced cash drawers and receipts
  • Provided training to new cashiers for business purposes
  • Assisted customers in locating specific items
  • Keeps register area neat and stocked with necessary supplies
  • Assisted in other areas of store such as cleanup, shelf stocking, and kept merchandise displayed in an orderly manner
  • Exercised rules, regulations, policies, and procedures in all aspects of employment.

Education

BA - Early Childhood Education

Ashford University
2019

High School Diploma - undefined

Carson High School
2002

Skills

  • Skills in
  • Windows and Microsoft applications such as Word, PowerPoint, Access, and Excel Customer Service Skills
  • Ability to work independently and on teams
  • Excellent oral and written communication skills
  • Organizational and analytical skills
  • 48 WPM
  • Proficient in Outlook

Timeline

Youth Support

NorthStar Independent Living
10.2021 - 02.2022

USPS, Moreno Valley CA, Valley
05.2019 - 03.2021

Maxim Health Care Service
09.2018 - 12.2020

Gate Services Assistant

County of Riverside
08.2018 - 12.2020

Home Supportive Services, Home Health Care
06.2017 - 12.2020

Office Manager

Family Service Association Child Care Center
05.2015 - 10.2016

Volunteer Office Assistant

County of Riverside, Social Services;
02.2015 - 05.2015

Volunteer Receptionist

United Way of the Inland Valleys;
06.2014 - 02.2015

Volunteer Customer Service Representative

Worknet Pinellas;
06.2013 - 01.2014

Volunteer Sorter/Hanger/Donation Attendant

Goodwill Industries;
01.2013 - 05.2013

Home Healthcare Provider

Heritage Homecare;
06.2007 - 11.2009

Signal Support Specialist

United States Army; Dagu
10.2005 - 06.2007

Cashier

Simonez Carwash;
11.2003 - 10.2005

BA - Early Childhood Education

Ashford University

High School Diploma - undefined

Carson High School

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Adrian C. WorksOperations Supervisor