Work History
Summary
Overview
Education
Work Availability
Skills
Quote
Certification
AccountManager
Adriane Rosa Graves

Adriane Rosa Graves

Educator
New Castle,DE

Work History

Paraprofessional

Department of Education
Bronx, NY
2019.01 - Current
  • Assist in the educational and social development of students under the direction and guidance of the facilitator and classroom teachers
  • Assist in the implementation of Individual Education Plans for the students and monitor their progress
  • Assist in the preparation and display of student work
  • Assist classroom teachers with copying items to support teaching
  • Provide support for individual students inside and outside the classroom to enable them to fully participate in activities
  • Work with other professionals, such as speech therapist, social worker, occupational and physical therapists
  • Assist classroom teachers with maintaining student records
  • Support students with emotional or behavior concerns and assist them in developing appropriate social skills.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Food Service Handler/Assistant Cook

Schools Food
11.2015 - 11.2018
  • Clean work areas, equipment, utensils, dishes, and silverware operation of the afterschool program
  • Cooking and monitoring food preparation
  • Promoting School Food nutritional standards with staff
  • Monitoring meal service by ensuring portion control and conservation of the nutritional values of our food
  • Recordkeeping including Food Production Record Book, Inventory Book and cash handling documents
  • Following directives given by School Food Service Manager
  • Provide service to multiple service lines, in house service and satellites
  • Adhere to all food safety guidelines
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Health Club Supervisor/Trainer

Team Demarco Fitness Inc
Bronx, NY
03.2011 - 02.2020
  • Recruit, train and supervise the staff
  • Manage site maintenance, repairs and cleaning
  • Maintain high levels of customer care, with a focus on avoiding loss of existing members
  • Deliver fitness training and coaching in sports activities
  • Prepare and checking budgets, cashing-up and keeping stock records
  • Design and promote activities to meet customer demand and generate revenue
  • Advertise and promote the club to increase usage
  • Use information (e.g
  • Popularity of classes by hour) to improve timetables and cope with fluctuations in demand
  • Write monthly or weekly reports and prepare cash projections for
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.

Club Manager

Icahn Charter School
Bronx, NY
09.2013 - 06.2015
  • Delivered savings by negotiating cost-effective contracts with vendors.
  • Raised club traffic and brand reach with innovative online promotions.
  • Implemented new concepts to maximize profitability.
  • Cut waste over [Number]% by identifying and targeting operational discrepancies.

Administrative Aide, Afterschool Program

Hyde Leadership Charters School
Bronx, NY
05.2010 - 01.2013
  • Performed a wide range of administrative and office support activities for the program managers to facilitate the efficient operation of the afterschool program
  • Answered, screened and transferred inbound phone calls
  • Received and directed visitors and clients
  • General clerical duties including photocopying, fax and mailing
  • Maintained electronic and hard copy filing system
  • Retrieved documents from filing system
  • Handled requests for information and data
  • Prepared and modify documents including correspondence,
  • Reports, drafts, memos and emails
  • Scheduled and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • Prepared agendas for meetings and prepare schedules
  • Opened, sort and distribute incoming correspondence
  • Resolved administrative and student problems and inquiries
  • Conducted individualized tutorial sessions for students with academic deficiencies; determined what areas required additional assistance
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Operations Agent/Dispatcher Coordinator

DHL Worldwide
Manhattan, NY
01.1992 - 10.2009
  • Responsible for the smooth running of service center during assigned AM/PM shifts
  • Processed & transferred all shipment material to the local, regional and global standards
  • Ensured customers consistently received a high level of service at all times
  • Maintained and expanded service capabilities both reactively and proactively
  • Quickly and effectively solved customer challenges
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service
  • Operated aircraft refuelers, tugs and tractors, ground power units and other aircraft ground support equipment.
  • Understood FAA, TSA and airport regulations and verified compliance.

Administrative Assistant

Superior Printing Ink
, NY
01.1988 - 01.2001
  • Provided administrative, account and customer service support
  • Coordinated department meetings and managed senior manager’s meeting calendar
  • Conducted data entry
  • Ensured projects were completed in a timely fashion
  • Managed and data entered invoices and receivables data
  • Maintained office supply inventory and common areas for the office
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Summary

Dedicated professional with 20 years of successful experience in the administration, education, food service and physical instruction. Recognized strengths include: motivational instruction, problem-solving/troubleshooting, staff support, customer service, account maintenance as well as procedure planning and implementation.

Overview

51
51
years of professional experience
1
1
Certification

Education

Bachelor of Arts - Psychology

The College of New Rochelle
2012

Certified Personal Trainer - undefined

2012

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Skills/Qualifications
  • Problem solving and complaint handling utilizing persuasion/mediation skills
  • Proactive planning leading to notable increase in morale in all departments
  • Ability to follow verbal and written instructions
  • Ability to work well with children
  • Ability to work with children with disabilities
  • Affective exercises/designing exercise Programs
  • First Aid Training
  • Knowledge of Anatomy
  • Record Keeping
  • Safety Techniques
  • Computer Skills:
  • Microsoft Office Suite, Internet, Personal Training Software
  • Special education
  • Teacher Support
  • Behavior improvements
  • Classroom support
  • After-school programs
  • IEP compliance

Quote

The cave you fear to enter contains the treasure you seek.
Joseph Campbell

Certification

Child Abuse

DASA

Prevention

Adriane Rosa GravesEducator