Assist in the educational and social development of students under the direction and guidance of the facilitator and classroom teachers
Assist in the implementation of Individual Education Plans for the students and monitor their progress
Assist in the preparation and display of student work
Assist classroom teachers with copying items to support teaching
Provide support for individual students inside and outside the classroom to enable them to fully participate in activities
Work with other professionals, such as speech therapist, social worker, occupational and physical therapists
Assist classroom teachers with maintaining student records
Support students with emotional or behavior concerns and assist them in developing appropriate social skills.
Relieved classroom teacher during breaks and maintained order and structure in classroom.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Food Service Handler/Assistant Cook
Schools Food
11.2015 - 11.2018
Clean work areas, equipment, utensils, dishes, and silverware operation of the afterschool program
Cooking and monitoring food preparation
Promoting School Food nutritional standards with staff
Monitoring meal service by ensuring portion control and conservation of the nutritional values of our food
Recordkeeping including Food Production Record Book, Inventory Book and cash handling documents
Following directives given by School Food Service Manager
Provide service to multiple service lines, in house service and satellites
Adhere to all food safety guidelines
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Made food according to standard recipes with requested changes for customer satisfaction.
Health Club Supervisor/Trainer
Team Demarco Fitness Inc
Bronx, NY
03.2011 - 02.2020
Recruit, train and supervise the staff
Manage site maintenance, repairs and cleaning
Maintain high levels of customer care, with a focus on avoiding loss of existing members
Deliver fitness training and coaching in sports activities
Prepare and checking budgets, cashing-up and keeping stock records
Design and promote activities to meet customer demand and generate revenue
Advertise and promote the club to increase usage
Use information (e.g
Popularity of classes by hour) to improve timetables and cope with fluctuations in demand
Write monthly or weekly reports and prepare cash projections for
Scheduled and taught in class and online courses to increase learning opportunities.
Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
Club Manager
Icahn Charter School
Bronx, NY
09.2013 - 06.2015
Delivered savings by negotiating cost-effective contracts with vendors.
Raised club traffic and brand reach with innovative online promotions.
Implemented new concepts to maximize profitability.
Cut waste over [Number]% by identifying and targeting operational discrepancies.
Administrative Aide, Afterschool Program
Hyde Leadership Charters School
Bronx, NY
05.2010 - 01.2013
Performed a wide range of administrative and office support activities for the program managers to facilitate the efficient operation of the afterschool program
Answered, screened and transferred inbound phone calls
Received and directed visitors and clients
General clerical duties including photocopying, fax and mailing
Maintained electronic and hard copy filing system
Retrieved documents from filing system
Handled requests for information and data
Prepared and modify documents including correspondence,
Reports, drafts, memos and emails
Scheduled and coordinate meetings, appointments and travel arrangements for managers or supervisors
Prepared agendas for meetings and prepare schedules
Opened, sort and distribute incoming correspondence
Resolved administrative and student problems and inquiries
Conducted individualized tutorial sessions for students with academic deficiencies; determined what areas required additional assistance
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Executed record filing system to improve document organization and management.
Restocked supplies and submitted purchase orders to maintain stock levels.
Operations Agent/Dispatcher Coordinator
DHL Worldwide
Manhattan, NY
01.1992 - 10.2009
Responsible for the smooth running of service center during assigned AM/PM shifts
Processed & transferred all shipment material to the local, regional and global standards
Ensured customers consistently received a high level of service at all times
Maintained and expanded service capabilities both reactively and proactively
Quickly and effectively solved customer challenges
Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service
Operated aircraft refuelers, tugs and tractors, ground power units and other aircraft ground support equipment.
Understood FAA, TSA and airport regulations and verified compliance.
Administrative Assistant
Superior Printing Ink
, NY
01.1988 - 01.2001
Provided administrative, account and customer service support
Coordinated department meetings and managed senior manager’s meeting calendar
Conducted data entry
Ensured projects were completed in a timely fashion
Managed and data entered invoices and receivables data
Maintained office supply inventory and common areas for the office
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Summary
Dedicated professional with 20 years of successful experience in the administration, education, food service and physical instruction. Recognized strengths include: motivational instruction, problem-solving/troubleshooting, staff support, customer service, account maintenance as well as procedure planning and implementation.
Overview
51
51
years of professional experience
1
1
Certification
Education
Bachelor of Arts - Psychology
The College of New Rochelle
2012
Certified Personal Trainer - undefined
2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Skills/Qualifications
Problem solving and complaint handling utilizing persuasion/mediation skills
Proactive planning leading to notable increase in morale in all departments
Ability to follow verbal and written instructions
Ability to work well with children
Ability to work with children with disabilities
Affective exercises/designing exercise Programs
First Aid Training
Knowledge of Anatomy
Record Keeping
Safety Techniques
Computer Skills:
Microsoft Office Suite, Internet, Personal Training Software
Special education
Teacher Support
Behavior improvements
Classroom support
After-school programs
IEP compliance
Quote
The cave you fear to enter contains the treasure you seek.