Dedicated administrative assistant with a strong work ethic, committed to completing tasks in a timely manner and fostering collaboration among staff and the community. Skilled in building connections and managing situations with respect and organization. Proficient in Google Suite and experienced in maintaining records. Demonstrates excellent communication and multitasking abilities, with a proven track record in coordinating projects, tracking budgets, and improving processes. Known for reliability, adaptability, exceptional interpersonal skills, and a self-motivated approach to work.
Overview
21
21
years of professional experience
Work History
Substitute School Secretary
Springfield Local Schools
09.2023 - Current
Assisted in maintaining a safe and welcoming environment for students, staff, and visitors through diligent front desk management.
Contributed to improved school communication by drafting correspondence and distributing important announcements.
Facilitated smooth daily operations by ensuring timely responses to phone calls, emails, and inquiries from parents and staff members.
Maintained accurate attendance records for students while working closely with the school nurse on health-related issues.
Increased efficiency in managing incoming calls by directing them to appropriate personnel promptly.
Provided excellent customer service while addressing concerns from parents regarding their child''s academic progress or other relevant matters.
Handled sensitive situations professionally by maintaining confidentiality at all times when dealing with personal information about students or staff members.
Promoted positive relationships among colleagues by providing assistance whenever needed during busy periods or absences of full-time secretaries.
Developed strong rapport with parents, students, and staff members by remaining approachable, empathetic, and resourceful.
Exhibited excellent problem-solving skills while addressing unforeseen challenges or emergencies that arose during the school day.
Maintained a high degree of professionalism in all interactions with colleagues, parents, and students to promote a positive image of the school.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Performed clerical and administrative support duties to optimize workflow procedures.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
Image360 Perrysburg
07.2022 - Current
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Administrative Coordinator & Spiritual Life Coordinator
SUNSHINE COMMUNITIES
08.2020 - 07.2021
Creating activities for individuals to create interest in holidays of major religions
Creating content to educate about various major religions that individuals participated in
Creating and implementing hands on lessons and activities for individuals and small groups
Receiving and processing Unusual and Major Unusual Incident Reports
Receiving and processing Individual Learning Plans
Receiving and processing documents from County Coordinators, including Compliance Surveys
Assisting Admissions & Outreach with tasks such as mailings and verifying contact information
General assistance and support to the Director of Admissions & Outreach
General assistance and support to the Social Worker in Admissions & Outreach
General assistance and support to Behavior Support Specialist
Director
Christian Education, FIRST PRESBYTERIAN CHURCH
04.2004 - 03.2021
Provide Pastoral Care for variety of needs, ages and situations
Assist in worship service arrangements and execution
Provide emotional support and spiritual leadership for people of all ages and walks of life
Create, lead and execute events for congregation members of all ages
Provide Pastoral Care for variety of needs, ages, and situations
Organize, create and lead activities & worship services for church and community as a whole
Manage office supplies, vendors, organization, and upkeep while adhering to a fixed budget
Provide support to other staff members as programs and responsibilities evolve
Coordinate committee, volunteer, and parent meetings, including schedules and information preparation and distribution
Develop and lead education programs for adults, youth, children, and families, including special events and outreach
Directly interact with congregation members, families, and students to help develop their faith by designing and teaching Sunday School, Youth Group and Mission projects
Train, supervise and encourage teachers, staff, and volunteer members
Plan yearly budgets and reports, purchase curriculum and supplies for programs
Create monthly newsletter, weekly bulletins, website blogs and special mailings
Registrar
ELS – Bowling Green State University
11.2018 - 06.2019
Maintained student records & confidential documents
Assisted students & teachers with student paperwork
Tracked grades and student reports
Tracked payments for tuition from student sponsors from abroad
Assisted students in acclimating to the area
Reported weekly to ELS Headquarters on grades, payment, and international visa status of students
Answered phones, used general office equipment, provided customer service
Office Assistant
GREAT AMERICAN FUNDRAISING
05.2018 - 10.2018
Phone work- answering phones, setting appointments, and providing customer support
General office work, including making files, answering phones, setting appointments
Providing customer support to various fundraiser chairpersons, including placing orders for product, setting up information packets
Creating Power Point presentations for marketing purposes, each tailored to client and their fundraising cause
General support for office manager
Education
Course Work:Master of Arts in Christian Education - Master of Arts in Christian Education
Excellent Communication Skills Community Education
Reading the Room
Event creation and execution
Leadership skills
Filing and Data archiving
Accomplishments
Certificates: SAFE Zone Training, COPE Training, Sensory Skills & Spectrum Parenting, Time Management, Communication, Training and Learning Strategies, Motivating Individuals and Teams, Change Management, RedCross CPR & First Aid, Affiliations: Fundraising Chair for Springfield Band Boosters, EF Host Family, BNI, WEN, Women of Toledo, HerHub, GLAPCE Ohio Rep 2011-2015, GLAPCE Communications Director Oct 2015-Jan 2017, Project H.O.P.E. Equine Therapy, Member of Toastmasters International, Cloverbud 4H Advisor, 4H International Program volunteer, Co-Founder of National Society of Living Historians Awards: Black Swamp Humanitarian Award
Timeline
Substitute School Secretary
Springfield Local Schools
09.2023 - Current
Administrative Assistant
Image360 Perrysburg
07.2022 - Current
Administrative Coordinator & Spiritual Life Coordinator
SUNSHINE COMMUNITIES
08.2020 - 07.2021
Registrar
ELS – Bowling Green State University
11.2018 - 06.2019
Office Assistant
GREAT AMERICAN FUNDRAISING
05.2018 - 10.2018
Director
Christian Education, FIRST PRESBYTERIAN CHURCH
04.2004 - 03.2021
Course Work:Master of Arts in Christian Education - Master of Arts in Christian Education
Assistant Principal at Springfield High School & Junior High School, Springfield Local SchoolsAssistant Principal at Springfield High School & Junior High School, Springfield Local Schools