Experienced patient care and authorization professional with a strong background in coordination, communication, and detail-focused support for timely admissions and treatment access.
Work History
Billing Authorization Specialist
1 Year 1 Month
St Christopher's Inn | Garrison, New York | 09.2025 - 10.2026
Processed prior authorization requests, facilitating access to inpatient addiction treatment services at residential care facility.
Coordinated authorization requests with payers, case managers, and clinical staff.
Reviewed medical records to confirm authorization criteria and coverage documentation for timely approvals.
Verified insurance eligibility and benefit details, ensuring accurate patient admissions at Saint Christopher's Inn.
Project Manager
1 Year 2 Months
Burlington Industries | Poughkeepsie, New York | 06.2024 - 08.2025
Developed comprehensive project plans that facilitated on-time delivery of key objectives.
Managed cross-functional projects to align with Burlington Industries' manufacturing goals and timelines.
Coordinated resources and timelines to enhance project execution and meet deadlines.
Patient Care Assistant
11 Years 1 Month
Any Time Homecare | Albany, New York | 02.2013 - 03.2024
Delivered compassionate care to patients, fostering comfort and preserving dignity.
Facilitated patient routines to improve comfort and promote mobility. with mobility and transportation to enhance independence.
Assisted patients with personal hygiene and grooming to enhance well-being.
Coordinator
3 Years 1 Month
Phoenix House Day Treatment Program | Brooklyn, New York | 03.2010 - 04.2013
Coordinated daily schedules for Phoenix House Day Treatment Program staff and clients.
Managed intake paperwork and client records for day treatment services.
Arranged referrals and follow-up services for Phoenix House clients.
Prepared reports, forms, and documents for day treatment operations.
Clerk/Typist
4 Years 8 Months
Dept. Of Social Services | Brooklyn, New York | 04.2005 - 12.2009
Maintained social services case files and updated client records to ensure accurate client information.
Filed confidential documents according to social services recordkeeping procedures, ensuring compliance with privacy regulations.
Answered phone calls and directed public assistance inquiries to appropriate staff, enhancing communication efficiency.
Entered data into systems promptly, ensuring integrity and confidentiality of information.
Bookkeeper/Timekeeper
31 Years 10 Months
Arbys Resturant | Manhattan, New York | 01.1995 - 2004
Recorded daily sales and cash deposits for Arby's restaurant operations.
Processed vendor invoices and tracked restaurant expenses.
Monitored accounts payable and followed up on missing billing details.
Reconciled register totals against POS reports and bank records.
Education
Some College (No Degree) - Mathematics
Schdy County Comm College | Schenectady, NY
Casac-T
Certification
Credentialed Alcoholism And Substance Abuse Counselor
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