Adrian Johnson
Decatur,GA
Summary
I am a certified EVSE technician seeking full time employment. I have a proven track record in diagnosing and repairing electrical systems. I'm skilled in conducting thorough inspections, troubleshooting electrical components, and implementing effective solutions.
I am proficient in software updates, battery maintenance, and ensuring optimal vehicle performance. I'm committed to staying abreast of industry advancements and providing top-notch service to enhance overall EV functionality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Atlanta, GA
07.2023 - 10.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Founder-CEO
Oshun's Armoire
Youngstown, OH
06.2018 - 06.2023
- Developed a comprehensive business plan for the boutique, including budgeting and forecasting.
- Created a unique product assortment that differentiated the boutique from other competitors.
- Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
- Engaged customers through social media networks to promote new products and special offers.
Remote Cell Phone Technician
Asurion
Youngstown, OH
01.2021 - 02.2023
- Repaired a range of devices from; Apple devices, Samsung, and Google. I replaced both screens and batteries
- I assisted and closed out customers insurance claims. I up sale them on any new features they can add to their plans.
- Ordered replacement parts when necessary to complete repairs quickly and efficiently.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Trained other employees on proper repair procedures for various types of cell phones.
- Troubleshot technical problems with hardware and software components of cell phones.
Customer Service Representative
VXI Global Solutions
Youngstown, OH
08.2015 - 03.2019
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
CTIA Certification - (EVSE) Electric Vehicle Service Equipment
Clean Tech Program/Charger Help
North Decatur, GA02-2024
High school diploma or GED -
Westerville Central High School
05.2010
Associate of Applied Science - Human Development and Family Studies
Eastern Gateway Community College
Steubenville, OHSkills
- Troubleshooting and Diagnosis
- Equipment Troubleshooting
- Schematic Interpretation
- Electrical Safety
- Hand and Power Tools
- Commissioning
- Preventative maintenance
- Corrective maintenance
- OSHA Regulations Knowledge
- Lockout and Tagout Procedures
- Hazardous Materials Handling
- Personal Protective Equipment
- Arc Flash safety training
Certification
AsurionOshun's
- CPR Certified
- Electrical Safety Training (NFPA 70E)
- Arc Flash Safety Training (NFPA 70E)
- First Aid Certification
- Osha 10 Certification
- Clean Tech Infrastructure Academy (CTIA) Certification
Timeline
Delivery Driver
Amazon
07.2023 - 10.2024
Remote Cell Phone Technician
Asurion
01.2021 - 02.2023
Founder-CEO
Oshun's Armoire
06.2018 - 06.2023
Customer Service Representative
VXI Global Solutions
08.2015 - 03.2019
CTIA Certification - (EVSE) Electric Vehicle Service Equipment
Clean Tech Program/Charger Help
High school diploma or GED -
Westerville Central High School
Associate of Applied Science - Human Development and Family Studies
Eastern Gateway Community College