Adrian Jade Waters
South San Francisco,CA
Summary
Dedicated professional with a commitment to delivering high-quality work and maintaining a positive attitude. Proficient in fostering and sustaining elevated levels of organization. Collaborative team player showcasing strong analytical and problem-solving skills, along with meticulous attention to detail. Resourceful and personable, adept at handling multiple tasks concurrently. Approaches challenges with optimism and a determined drive to overcome obstacles.
Overview
7
7
years of professional experience
Work History
Operations Manager, 2nd in Command
Trader Joe's
South San Francisco, CA
10.2019 - Current
- Provided leadership, mentoring, and insight to onboarded employees, imparting knowledge of various company programs.
- Created a comprehensive schedule for 135+ employees, optimizing work-life balance and aligning with operational goals.
- Directed day-to-day operations, implementing short-term and long-term strategies to achieve business plan and profitability objectives.
- Managed operations staff, offering guidance, training, and support to align with company objectives.
- Oversaw staffing needs through recruitment, onboarding, training, and disciplinary actions as necessary.
- Recruited, hired, and trained crew members on project applications, customer relations, and service excellence.
- Led cross-functional teams in problem-solving activities for process improvements and new product launches.
- Utilized effective verbal communication to engage customers, discern needs, and ensure satisfaction.
- Guided employees in adapting to changing customer expectations and needs.
- Organized budgets, product estimates, sales forecasts, and allocations to optimize resource utilization and sales opportunities.
- Coordinated with sales, marketing, finance, and HR departments to ensure streamlined operations.
- Reviewed financial statements and sales reports to measure productivity and goal achievement.
Bayview Hunters Point Foundation
Community Volunteer
San Francisco, CA
06.2022 - 09.2023
- Established a welcoming environment for low-income individuals and families through the coordination of engaging activities and accessible resources, fostering a sense of support and inclusion.
- Met regularly with individuals and families affected by poverty or homelessness to offer guidance and support.
- Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.
- Instilled values to help young people make ethical and moral choices.
- Developed appropriate treatment plans focusing on each individual's needs.
- Participated in workshops on topics such as health, education, employment, financial literacy.
- Provided support to community members in need of assistance with basic necessities.
- Demonstrated positive social skills to build healthy relationships.
- Fostered relationships between different social groups within the community.
Crew Member
Trader Joe's
South San Francisco, CA
09.2016 - 10.2019
- Utilized strong interpersonal communication skills to train new employees, resolve customer inquiries, and provide exceptional customer service to uphold company's stature.
- Manager order flows for different departments for over 1,000 products by projecting weekly sales rate to write upcoming orders , balancing demand with minimal inventory.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions throughly to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Biology Concentration Human Physiology
San Francisco State University
San Francisco05-2022
Bachelor of Arts - Africana Studies
San Francisco State University
San Francisco, CA05-2022
Minor - Chemistry
San Francisco State University
San Francisco, CA05-2022
Skills
- Inclusive Leadership
- Customer Experience
- Teamwork and Collaboration
- Effective Communication
- Empathy/Optimism
- Relationship Building
- Hiring and Onboarding
- HR Understanding
- Schedule Management
- Research and Development
- Project Management
- Time Management
- Process Improvement
- Turnover Minimization
- Employee Scheduling
- Retention Strategies
- Assignment Delegation
- Team Supervision
- Multitasking
- Logistics Oversight
- Experimental Design
- Chemical Handling
- Sample Preparation
- Feedback Analysis
- Data-Driven Decision-Making
- Data Analysis
- Documentation Skills
- Laboratory Instrumentation
linkedin.com/in/adrian-waters-ajw8106/
References
References available upon request.
Timeline
Bayview Hunters Point Foundation
Community Volunteer
06.2022 - 09.2023
Operations Manager, 2nd in Command
Trader Joe's
10.2019 - Current
Crew Member
Trader Joe's
09.2016 - 10.2019
Bachelor of Science - Biology Concentration Human Physiology
San Francisco State University
Bachelor of Arts - Africana Studies
San Francisco State University
Minor - Chemistry
San Francisco State University
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