Adrian Maldonado
Albuquerque,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Multifaceted curator excellent at selecting exhibition themes and designs. Well-organized and thorough in maintaining catalogs and operating basic records management system. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take onadded responsibilities to meet team goals. Multifaceted spotify with [3] years of experience writing, editing and researching broad range of content. Knowledgeable in online content design, project coordination and configuration management. Recognized for mentoring staff in best practices of writing, grammar and style.
Overview
4
4
years of professional experience
Work History
Property Management Administrator
OMNINET
Albuquerque, NM
03.2019 - 06.2021
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Planned special events such as tenant events, dedications and project tours.
Curator
Self Employed Web
Albuquerque, NM
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to develop and implement creative solutions to complex problems.
Social Media Influencer
Self Employed Web
Albuquerque, NM
- Created, curated and managed published content for feed and stories across social media channels.
- Produced relevant product content to reach target customers.
- Formulated high-quality written storytelling and visual content for social media campaigns.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Established credibility on social media and persuaded others by virtue of authenticity and reach.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Established and maintained positive relationships with customers.
- Worked with team to achieve sales goals for products.
- Developed and executed promotional campaigns to drive brand awareness and sales.
Customer Service Representative Specialist
Safelite Auto Glass
Albuquerque, NM
01.2017 - 03.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
High School Diploma -
2018
Skills
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Decision-Making
- Multitasking Abilities
- Organization and Time Management
- Problem-Solving
- Good Telephone Etiquette
- Written Communication
Accomplishments
collaborated and achieved successful campaigns with companies such as, Verizon, Spotify, and Apple music.
Featured on Mashable magazine as a Spotify influencer.
Timeline
Property Management Administrator - OMNINET
03.2019 - 06.2021
Customer Service Representative Specialist - Safelite Auto Glass
01.2017 - 03.2019
Curator - Self Employed Web
Social Media Influencer - Self Employed Web
Cibola High School - High School Diploma,