Adrian Justin Songco
Elmhurst,Illinois
Summary
Dynamic professional with a proven track record in customer service and money handling, honed at companies like Walgreens. Excelled in teamwork and collaboration, achieving a high rate of credit card application submissions. Skilled in data visualization using Excel, adept at upselling strategies, and committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Athletic Advisor
Wilson Sporting Goods
Chicago, IL
10.2022 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Ensured optimal racket performance through accurate stringing methods.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Cashier
TJX Companies
Romeoville, IL
10.2021 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Achieved high rate of credit card application submissions during shifts
Customer Service Associate
Walgreens
Romeoville, IL
08.2020 - 05.2021
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Processed customer orders accurately and efficiently.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Managed photography operations
Education
Bachelor of Science - Business Management And Marketing
Elmhurst University
Elmhurst, IL05-2026
High School Diploma -
Plainfield North Highschool
Plainfield, IL05-2022
Skills
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Upselling strategies
- Data Visualization Using Excel
Accomplishments
- Traveled to Santa Monica for Wilson Sporting Goods; Assisted with a new store opening.
Certification
- GSA Racket Stringing Certified
References
References available upon request.
Timeline
Athletic Advisor
Wilson Sporting Goods
10.2022 - Current
Cashier
TJX Companies
10.2021 - 08.2022
Customer Service Associate
Walgreens
08.2020 - 05.2021
Bachelor of Science - Business Management And Marketing
Elmhurst University
High School Diploma -
Plainfield North Highschool
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