Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Kovalerchik

San Jose,CA

Summary

Detail-oriented and efficient professional with strong communication, organizational, and computer skills. Skilled at prioritizing tasks in fast-paced, team-oriented environments and experienced with paperless systems and records databases. A self-starter with a results-driven approach to achieving goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Elevate360 Inc.
05.2024 - Current
  • Elevated customer satisfaction assurance by meeting needs
  • Enhanced satisfaction by resolving issues quickly and efficiently.
  • Achieved swift complaint resolution through exceptional service skills.
  • Evolved based on client needs.

Administrative Assistant Manager

Poke Poke Fish Bar
08.2021 - Current
  • Addressed concerns promptly, maintaining excellent customer relations.
  • Conducted pre-shift meetings to discuss specials and menu updates
  • Maintained filing systems for all documents related to department operations, such as invoices, contracts, purchase orders, and personnel files.
  • Delegated tasks, monitored performance, and provided feedback to drive improvement.
  • Facilitated operations across various cultural backgrounds.
  • Provided administrative support to the executive management team by preparing agendas, presentations, and meetings.
  • Maintained food inventories to support business demand.

HOME TUTOR

Home tutor
05.2021 - 09.2021
  • Mentored, coached, and encouraged students to reach their academic goals while also building self-confidence.
  • Managed time efficiently when working with multiple students at once.
  • Monitored student progress through their completion of assessments, quizzes, and exams.

Education

Bachelor of Science - International Business

San Jose State University
San Jose, CA
05-2026

Skills

  • Customer Engagement
  • Recruitment
  • Operations Management
  • Adaptability
  • Salesforce CRM
  • Correspondence drafting
  • Writing and Editing
  • Conflict resolution
  • Logistics Coordinator
  • Bi-lingual
  • Data Analytics
  • Leadership

Timeline

Customer Service Representative

Elevate360 Inc.
05.2024 - Current

Administrative Assistant Manager

Poke Poke Fish Bar
08.2021 - Current

HOME TUTOR

Home tutor
05.2021 - 09.2021

Bachelor of Science - International Business

San Jose State University

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Adrian Kovalerchik