Adrian Michelle Sullivan
Clovis,CA
Summary
Observant stylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
I'm a people person, easy to get along with, maintain professionalism in every situation, punctual and reliable. I'm a very dedicated and loyal person in all my endeavors.
Overview
14
14
years of professional experience
Work History
Hairstylist
Self Employed
San Jose, CA
02.2019 - 09.2021
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Worked with ethnic hair, including extensions, dreadlocks and twists.
VIP Hostess /Hospitality of Artist Relations
California Roots Productions
Monterey, CA
05.2014 - 05.2018
- Was the "Go to" person between numerous performing musical artists and the festival production company.
- Made sure all the Main Stage performing artists needs were met pre and post performances.
- Assisted performing artists and their VIP guests and family members in all facets before, during and after all shows.
- Maintained a professional demeanor with performing artists and VIP guests at all times.
- Made sure Musical artists privacy was honored and respected at all times from their fans before, during and after all performances.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Controlled green room environment, assisting scheduled performing musical artists before, during and after performances.
- Maintained green rooms with Ghost List, which is a contract between production company and performing artists personal requests and requirements such as: food, alcoholic and non alcoholic beverages and many specific personal needs.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Fox Venues
Monterey, CA
12.2013 - 01.2016
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Utilized box office software and Microsoft Excel to generate performance reports, accurately documenting projected sales and attendance.
- Collaborated with marketing department to brainstorm methods to upsell tickets to various shows using Polestar software to extract data for email blasts and mailing lists.
- Communicated with 2,000 + subscribers per show to help subscribers exchange, upgrade, renew and purchase tickets.
- Arranged delivery of tickets for bulk orders and non-local customers by printing tickets for delivery, shipping via carriers and communicating with buyers to inform of delivery status.
Manager
Green Acres Medical Cannabis Dispensary
Santa Cruz, CA
01.2013 - 12.2013
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Built relationships with physicians to create steady referral pipeline.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Managed weekly employee schedules, time off requests and new hires.
- Opened and Closed dispensary on a daily basis.
- Maintained a healthy and friendly work environment between employees.
- Handled all vendor purchase orders
- Handled payroll
- Maintained a clean work environment at all times for not only clients, but employees as well.
- Prepared and retained records, files and reports according to various government and practice standards.
- Confirmed availability of sufficient supplies for delivery of quality patient care orders.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Professional Hairstylist
Luscious And Duke Salon
Soquel, CA
06.2011 - 11.2012
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
Professional Hairstylist
Sheenix Salon
Santa Cruz, CA
01.2011 - 12.2011
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
Professional Hairstylist
Lux Salon
Los Gatos, CA
12.2008 - 01.2011
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Associate of Arts - ECC
Cabrillo College
Aptos, CAMaster of Arts - Cosmetology
The Academy For Salon Professionals - Redkin
Santa Clara, CA12.2008
High School Diploma -
Fresno High School
Fresno, CA07.1999
Skills
- Hair Cutting and Trimming
- Appointment Scheduling
- Beauty Treatment Recommendation
- Styling Suggestions
- Cash Register Operation
- Supply Ordering and Maintenance
- Wig Styling
- Creativity and Originality
- Problem Anticipation and Resolution
- Relationship Building
- Clipper and Trimmer Operation
- Shampooing and Conditioning
- Decision Making
- Tool, Equipment and Surface Sanitizing
- Payment Processing
Timeline
Hairstylist
Self Employed
02.2019 - 09.2021
VIP Hostess /Hospitality of Artist Relations
California Roots Productions
05.2014 - 05.2018
Manager
Fox Venues
12.2013 - 01.2016
Manager
Green Acres Medical Cannabis Dispensary
01.2013 - 12.2013
Professional Hairstylist
Luscious And Duke Salon
06.2011 - 11.2012
Professional Hairstylist
Sheenix Salon
01.2011 - 12.2011
Professional Hairstylist
Lux Salon
12.2008 - 01.2011
Associate of Arts - ECC
Cabrillo College
Master of Arts - Cosmetology
The Academy For Salon Professionals - Redkin
High School Diploma -
Fresno High School