Summary
Work History
Education
Skills
References
Timeline
Generic

Adrianna Arana

Roy,UT

Summary

Administrative Division Manager at Relationshift with expertise in project management and customer service. Implemented efficient workflows that increased productivity and ensured accurate reporting. Proficient in strategic planning and conflict resolution, building strong client relationships that enhance repeat business and referrals.

Ambitious individual with hands-on training in a fast-paced tax services office. Highly proficient in preparing federal, state, and local tax returns, and conducting tax planning and research. Well-versed in tax regulations and accounting pronouncements.

Work History

Cashier

Walmart
Riverdale, UT
  • Collected payments and provided accurate change.
  • Answered customer inquiries regarding store policies and procedures.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained productive relationships with employees.
  • Helped customers find specific products, answered questions, and offered product advice.

Tax Preparer

H and R Block
Roy, UT
  • Delivered exceptional customer service by addressing client concerns and questions promptly.
  • Educated clients on tax laws and financial implications to empower informed decisions.
  • Identified potential deductions to minimize tax liabilities effectively.
  • Prepared and filed federal and state income tax returns, ensuring accuracy and compliance.
  • Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
  • Cultivated professional relationships with clients to promote repeat business and referrals.

Administrative Division Manager

Relationshift
Roy, UT
  • Identified potential customers through cold calling, networking, and referrals.
  • Sourced new leads via targeted cold calling campaigns.
  • Implemented efficient workflows and systems to enhance productivity.
  • Maintained accurate records and prepared reports related to administrative tasks.

Education

Bachelor of Science - International Economics

Weber State University
Ogden, UT

Skills

  • Customer service excellence
  • Problem solving
  • Effective communication
  • Time management
  • Multitasking
  • Organizational skills
  • Calm under pressure
  • Task prioritization
  • Conflict resolution

References

References available upon request.

Timeline

Cashier

Walmart

Tax Preparer

H and R Block

Administrative Division Manager

Relationshift

Bachelor of Science - International Economics

Weber State University

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