Adrianna Armendariz
Lubbock,TX
Summary
Meticulous Food Clerk with over 5+ years of service industry experience. Eager to apply aptitude for guest satisfaction and strong knowledge of food preparation and sales. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Reliable shift lead offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and departments and flexible with changing business needs. And great with time management.
Overview
6
6
years of professional experience
Work History
Food Clerk
United Supermarkets
09.2021 - 01.2024
- Enhanced customer satisfaction by providing efficient and courteous service at the food counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted customers in finding products, resulting in increased sales and positive feedback.
- Collaborated with team members to complete daily tasks efficiently, contributing to overall store success.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Shift Manager
Tropical Smoothie Cafe
07.2018 - 07.2020
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked with inventory and food handling as well as bank deposits and all money handling.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed staff hiring, training and supervision.
Education
High School Diploma -
Texas State Technical College - Harlingen
Harlingen, TX05.2018
Skills
- Product Knowledge
- Display Case Management
- Order Processing
- Item Scanning
- Customer Assistance
- POS System Knowledge
- Customer Inquiries
- Order Fulfillment
- Safe Food Handling
- Food Safety and Sanitation
- POS Transactions
- Multitasking abilities
- Effective communication
- Excellent customer service
- Organizational skills
- Inventory management
- Time management
- Cleanliness and hygiene
- Cash handling
- Menu planning
- Attention to detail
- Sales techniques
- Decision-making
- Product merchandising
- Food safety knowledge
- Quality control
- Team collaboration
- Payment Processing
- Customer Service
- Store Cleaning
- Price Checking
- Maintaining Freshness
- Accurate Cash Handling
- Inventory Counts
- Customer Service-Oriented
- Heavy Lifting
- Monthly Inventory
- Weighing Items
- Teamwork and Collaboration
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members
Affiliations
- License and certifications
- Community projects
- Church group
- Food handlers
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Food Clerk
United Supermarkets
09.2021 - 01.2024
Shift Manager
Tropical Smoothie Cafe
07.2018 - 07.2020
High School Diploma -
Texas State Technical College - Harlingen