Adrianna Artzberger
Pittsburgh
Summary
Dynamic and adaptable professional with extensive experience in swim instruction at Goldfish Swim School and a strong background in customer service. Proven ability to enhance student confidence through tailored teaching methods and maintain safety standards.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Swim Instructor/Certified Lifeguard
Goldfish Swim School
06.2024 - Current
- Lifeguard / Swim Instructor
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Adapted teaching techniques to different learning styles.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Food Preparation Worker/Food Service Worker
Chipotle
12.2023 - 05.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
Sales Associate Supervisor
Mr. Magic Carwash
10.2023 - 05.2024
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Conducted regular inventory checks
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Greeted customers and guided cars into washing and detailing area.
- Assisted in training new team members on proper car washing techniques, resulting in consistent service quality.
Curbside Shopper
Giant Eagle
11.2022 - 07.2023
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Helped customers locate products and checked store system for merchandise at other sites.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Food Service Worker/Sandwich Maker
SUBWAY®Restaurants
02.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Mastered use of various kitchen equipment, optimizing productivity while maintaining safety standards at all times.
Food and Beverage Associate
Kennywood Parks
08.2018 - 02.2019
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Boosted restaurant efficiency by streamlining food preparation processes and maintaining cleanliness standards.
- Contributed ideas towards potential improvements within the restaurant''s operations based on firsthand experiences working alongside colleagues and serving guests.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Currently Enrolled/ Attending Part Time -
CCAC
North Shore And South Hills, Pittsburgh PAHigh School Diploma -
Carrick High School
Pittsburgh, PA06-2022
Skills
- Swim instruction
- Lifeguard certification
- CPR certification
- Emergency response
- Customer service
- Adaptability in teaching
- Food safety
- Cash handling
Certification
Certified CPR Lifeguard
Timeline
Swim Instructor/Certified Lifeguard
Goldfish Swim School
06.2024 - Current
Food Preparation Worker/Food Service Worker
Chipotle
12.2023 - 05.2024
Sales Associate Supervisor
Mr. Magic Carwash
10.2023 - 05.2024
Curbside Shopper
Giant Eagle
11.2022 - 07.2023
Food Service Worker/Sandwich Maker
SUBWAY®Restaurants
02.2021 - 10.2021
Food and Beverage Associate
Kennywood Parks
08.2018 - 02.2019
Currently Enrolled/ Attending Part Time -
CCAC
High School Diploma -
Carrick High School
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