Portia Crutcher
Horn Lake,MS
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
Work History
Warehouse Inventory Control Supervisor
Nickey Warehouses Inc Customs
02.2023 - Current
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
- Performed data entry and completed proper paperwork.
- Ensured regulatory compliance, conducting regular audits and adhering to established procedures.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Security Supervisor
Allied Universal Security Services
01.2021 - 02.2023
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
General Manager of Food Service
Burger King
10.2015 - 01.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Analyzed sales data to identify opportunities for growth.
- Trained and supervised staff members in all aspects of restaurant operations.
- Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Developed relationships with key customers to maximize revenue potential.
- Investigated and resolved customer complaints concerning food quality and service.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
Education
MBA - Business Administration And Health Management
University of Memphis
Memphis, TN08-2026
BBA - Human Resource Management
Strayer University
Washington, DC12-2024
Skills
- Business Analytics Software (POWER BI)
- Human resources information systems
- Internal communications
- ADP Workforce NOW
- Kronos workforce payroll
- Inventory control
- Quality system audits
- WMS (warehouse management system)
- SAP
- Talent Acquisitions
- Employment laws and compliance
Timeline
Warehouse Inventory Control Supervisor
Nickey Warehouses Inc Customs
02.2023 - Current
Security Supervisor
Allied Universal Security Services
01.2021 - 02.2023
General Manager of Food Service
Burger King
10.2015 - 01.2021
MBA - Business Administration And Health Management
University of Memphis
BBA - Human Resource Management
Strayer University
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