Adrianna Colvano

-Handling Guest Feedback: Address any guest concerns or questions promptly and professionally to ensure satisfaction.

-Assisted in preparing the restaurant for opening and closing shifts.

-Monitoring Wait Times: Keep guests informed about wait times and provide updates as needed, ensuring a positive experience.

-Busing Tables: Clearing and cleaning tables promptly after guests leave to maintain a tidy dining area and prepare for the next guests.

-Packaging To-Go Orders: Utilize my knowledge of the kitchen to accurately prepare and package to-go orders, ensuring quality and presentation for takeout customers.

-Answering Phone Calls: Handle incoming calls for reservations and to-go orders, providing accurate information about the menu and services.

Ensured the host stand and dining areas remained organized and tidy, ready for incoming guests.

Assisted with training new employees on food preparation, customer service, and cash handling procedures.

-Managed reservations and organized the seating chart to optimize capacity and minimize wait times.

-Collaborated with servers and kitchen staff to ensure seamless service and quick response to guest needs.

-Leveraged kitchen knowledge to prepare and package to-go orders with precision, ensuring quality and presentation.

-Maintained an organized and clean host stand and dining areas, ensuring they were welcoming for arriving guests.

-Occasionally served food to customers promptly and efficiently, ensuring all orders were accurate and met guests' preferences.

-Deliver Exceptional Customer Service: Ensure every guest has a memorable experience by providing friendly, attentive, and personalized service.

-Maintain Cleanliness and Organization: Ensure all areas, including dining and entertainment spaces, are clean and well-organized to uphold Topgolf's high standards.

-Facilitate Smooth Operations: Assist with the seamless check-in process, manage reservations, and efficiently handle guest inquiries to maintain a positive atmosphere.

-Conduct Engaging Bay Tours: Lead guests on informative and entertaining tours of the bays and clubs, highlighting features, equipment, and gameplay options to enhance their understanding and enjoyment.

-Club Organization and Management: Skilled in checking, organizing, and maintaining club areas to ensure optimal functionality and a welcoming atmosphere for guests.

-Prepared and assembled food items accurately and efficiently, ensuring adherence to Chipotle’s quality standards.

-Maintained a clean and organized work area, following health and safety guidelines.

Provided exceptional customer service by greeting guests, taking orders, and answering questions about the menu.

-Handled cash and electronic payments, accurately processing transactions and providing change as needed.

-Ensured all food items were properly labeled and stored, minimizing waste and maintaining freshness.

-Kept tables and the lobby clean and tidy, ensuring a welcoming environment for guests.