Adrianna Cutcher
Elyria,OH
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Experienced in attending to phone calls and updating calendars and schedules. Dedicated to patient experience and eager to learn while helping others.
Overview
4
4
years of professional experience
Work History
Float Receptionist
Magruder Hospital-Port Clinton, OH
Port Clinton, OH
06.2023 - Current
- Greet Patients
- Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel
- Schedule/ Reschedule Patient Appointments Based on Provider Preferences
- Verify and Update Patient Demographics In EMR
- Scan Outside Patient Records into EMR
- Plan for Next Day by Verifying all needed documents are up to date and Verifying Insurance
- Collect Co-Pays
- Provide Coverage at Several Different Offices Within Company as Needed
Hostess
Crows Nest-Marblehead, OH
Marblehead, OH
06.2020 - 05.2023
- Greeted guests upon arrival, seating them promptly
- Managed the waiting list, ensuring that all parties were seated in a timely manner
- Resolved any customer complaints or issues quickly
- Stayed attentive to server availability and table turnover to quickly seat guests
- Answered phone inquiries to record takeout orders and respond to service questions
Education
High school diploma -
Danbury High School
Marblehead, OHSkills
- Hospital Experience
- Medical Terminology
- Computer skills
- EMR Systems
- Medical Office Experience
- Medical Scheduling
- Insurance Verification
- Medical Records
- Clerical Experience
- Scheduling appointments
- Documentation And Reporting
- Time Management
- Information Protection
- Schedule Management
References
References available upon request.
Timeline
Float Receptionist
Magruder Hospital-Port Clinton, OH
06.2023 - Current
Hostess
Crows Nest-Marblehead, OH
06.2020 - 05.2023
High school diploma -
Danbury High School
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