Adrianna davis
Killeen,TX
Summary
Hardworking and dedicated individual who has developed strong customer service and multitasking skills in high-paced work environments. Demonstrates the ability to maintain and manage multiple responsibilities while keeping a positive and professional attitude. Possesses a strong understanding of menu offerings and food handling protocols, along with solid communication and a high guest satisfaction rate. Seeking to transition into a new field, gaining new knowledge, leveraging skills in effective communication and team collaboration.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Tortilla Soup
07.2024 - 01.2025
- Adapted quickly to high-pressure situations during peak service hours, maintaining composure and efficiency.
- Gained proficiency in using point-of-sale systems for order entry and payment processing.
- Participated in training sessions to understand safety protocols and food handling standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
9th Inning Brews and Bites
07.2023 - 06.2024
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported team members in food and beverage service, ensuring timely delivery to guests.
- Managed inventory and tracked liquor sales.
- Learned menu items and specials to effectively communicate options to patrons.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Park High School
Livingston, MTAssociates in Forensic Science -
Dawson Community College
Glendive, MTSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
Timeline
Server/Bartender
Tortilla Soup
07.2024 - 01.2025
Server/Bartender
9th Inning Brews and Bites
07.2023 - 06.2024
High School Diploma -
Park High School
Associates in Forensic Science -
Dawson Community College
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