Adrianna Floyd
Abilene,TX
Summary
Resourceful, meticulous accounting professional with experience in strategic problem-solving solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.
Overview
9
9
years of professional experience
Work History
Staff Accountant - Factoring Specialist
Emory Industrial Services
Abilene, TX
07.2023 - Current
- Conducted monthly bank reconciliations.
- Conducted and oversaw the selling of receivables to 3rd party factor company.
- Created spreadsheets for data analysis purposes using Microsoft Excel.
- Prepared various reports using Microsoft Excel.
- Processed accounts payable and receivable transactions.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Coordinated with vendors and clients to resolve billing and payment issues.
- Monitored balance sheets and income statements to evaluate financial performance.
- Posted journal entries to the general ledger system accurately and timely.
- Analyzed financial transactions, assigning to specific accounts.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Checked postings and documents for correctness, accuracy and proper coding.
- Managed the process of preparing various state sales and use tax returns.
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
- Handled sensitive financial information with confidentiality and integrity.
- Provided administrative support by completing data entry tasks and organizing documents.
- Delivered superior level of customer service to customers.
Accounting Bookkeeper
The Accounting Department
Denham Springs, LA
05.2021 - Current
- Processed invoices and checks, and maintained daily cash logs and deposits.
- Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration and year-end closing requirements.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Reviewed transactions, issued checks and updated ledgers and budgets.
- Managed accounting closings, accounts payable and financial reporting for multiple clients.
- Organized and maintained chart of accounts, and updated monthly entries and adjustments of payroll entries and monthly accruals.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Analyzed financial transactions, assigning to specific accounts.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
Grocery Store Manager
Matherne's Supermarket
Baton Rouge, LA
08.2018 - 05.2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Responded to customer concerns and conveyed details about results.
- Trained new hires on customer service and rotation practices.
- Managed schedules, customer service and project planning.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Analyzed business performance data and forecasted business results for upper management.
- Completed price changes and maintained proper signage for product displays.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Greeted customers and delivered excellent customer service to promote sales and repeat business.
- Conducted price audit scans and documented results in software.
- Resolved customer complaints or answered customers' questions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Analyzed financial activities of department to share budgetary input with managers.
- Computed balances, totals or commissions to support accounting team.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Received and staged incoming inventory for movement to storage or sales floor.
- Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
- Liaised with vendor representatives to rectify damages and shortages.
- Collected merchandise returns from sales floor, checked price tags and hung on racks.
Scanning Coordinator
Robert Fresh Market
Baton Rouge, LA
11.2017 - 08.2018
- Completed price changes and maintained proper signage for product displays.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Greeted customers and delivered excellent customer service to promote sales and repeat business.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Conducted price audit scans and documented results in software.
- Coordinated seasonal and promotional marketing collateral and executed signing packages.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Office Clerk
Robert Fresh Market
Baton Rouge, LA
08.2017 - 11.2017
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Answered customer questions and provided store information.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Processed payments promptly for customers to exceed productivity standards.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
Cashier
Robert Fresh Market
Baton Rouge, LA
06.2017 - 08.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
Office Assistant
Highland One, LLC
Baton Rouge, LA
01.2015 - 07.2015
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Copied, sorted and filed records of office activities and business transactions.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed work schedules, managed calendars and arranged appointments.
Education
GED -
Doyle High School
Livingston, LASkills
- Accounting Operations Management
- Confidential Document Control
- General Ledger Entries
- Auditing
- Advanced Computer Skills
- Spreadsheet Tracking
- Accounts Receivable
- Accounts Payable
- Invoice Processing
- Account Reconciliation
- Financial Management
- Accounting and Bookkeeping
- Inventory Tracking
- Quickbooks
- Netsuite
- Microsoft Excel
- Data Analytics
- Organizational Skills
Certifications
- Payroll & Tax Fundamentals Certification
- Excel Skills for Business Specialization Certification
- Accounting Analytics Certification
Timeline
Staff Accountant - Factoring Specialist
Emory Industrial Services
07.2023 - Current
Accounting Bookkeeper
The Accounting Department
05.2021 - Current
Grocery Store Manager
Matherne's Supermarket
08.2018 - 05.2021
Scanning Coordinator
Robert Fresh Market
11.2017 - 08.2018
Office Clerk
Robert Fresh Market
08.2017 - 11.2017
Cashier
Robert Fresh Market
06.2017 - 08.2017
Office Assistant
Highland One, LLC
01.2015 - 07.2015
GED -
Doyle High School
Similar Profiles
AARON MCADAMSAARON MCADAMS
Lead Field Technician at Emory Industrial ServicesLead Field Technician at Emory Industrial Services
Jacques TheriotJacques Theriot
Director of Operations at Emory IndustrialDirector of Operations at Emory Industrial
Henry SimsHenry Sims
OPERATION MANAGER at EMORY INDUSTRIALOPERATION MANAGER at EMORY INDUSTRIAL