Adrianna Goth
Pen Argyl,PA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Lab Assistant
Health Network Labs
Bethlehem, Pennsylvania
06.2023 - 03.2025
- Prepared specimens for analysis following established protocols and safety guidelines.
- Maintained laboratory equipment, ensuring proper functionality and cleanliness.
- Assisted in processing laboratory samples under the supervision of senior staff.
- Documented test results accurately in electronic health records systems.
- Managed inventory of lab supplies, ensuring availability and proper storage conditions.
- Conducted routine quality control checks on samples and reagents used in testing.
- Handled administrative tasks for laboratory staff and overall operations.
- Troubleshot technical issues related to laboratory equipment or processes.
Customer Service Representative
American Home Medical
Allentown, Pennsylvania
06.2019 - 02.2021
- Processed orders efficiently through internal software systems.
- Handled customer complaints with empathy and professionalism.
- Coordinated patient scheduling for CPAP equipment consultations and follow-ups.
- Collaborated with healthcare providers to facilitate patient referrals and care plans.
- Managed inventory of CPAP supplies and ensured timely restocking of equipment.
- Educated patients on CPAP usage, maintenance, and troubleshooting techniques.
- Organized meetings with manufacturers representatives for product updates and trainings.
- Maintained detailed records of all patient interactions including follow-up notes.
- Performed troubleshooting on CPAP machines when necessary.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified insurance coverage for patient services and procedures.
- Collaborated with billing department to ensure proper claim submissions.
- Educated patients on their insurance benefits and verification processes.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Legal Data Entry Clerk
Berkheimer Tax
Bangor, Pennsylvania
02.2013 - 09.2017
- Entered and updated data in tax processing systems accurately.
- Reviewed tax documents for completeness and compliance with regulations.
- Managed electronic filing and organization of sensitive tax information.
- Supported the preparation of reports by compiling relevant data entries.
- Operated various office equipment such as scanners, printers. when required.
Education
Pen Argyl High School
Pen Argyl, PASkills
- Patient education
- Record maintenance
- Compliance monitoring
- Technical support
- Customer relationship management
- Inventory management
- Quality control
- Data entry accuracy
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Administrative support
- Staff training
- Documentation review
- Relationship building
- Adaptability
Timeline
Lab Assistant
Health Network Labs
06.2023 - 03.2025
Customer Service Representative
American Home Medical
06.2019 - 02.2021
Legal Data Entry Clerk
Berkheimer Tax
02.2013 - 09.2017
Pen Argyl High School