Adrianna Granato

- Assess backgrounds of applicants seeking firearm purchases.

- Review criminal records of applicants.

- Interact with State Troopers to address buyer matters.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Educated visitors and staff on proper animal care and handling.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Helped customers complete purchases, locate items and join reward programs
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
• Issued receipts and processed refunds, credits or exchanges
• Used POS system to process sales, returns, online orders and gift card activations
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
• Maintained clean sales floor and straightened and faced merchandise.

• Established clear benchmarks for performance and monitored individual progress
• Trained 7yrs - 15yrs ages in proper edge control, agility and reflex
• Teach fundamentals of skating, stick handling, and shooting
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe playing environment
• Collaborated with Summer Camp Manager to ensure players achieve confidence and continuous results.