Adrianna Gutierrez
Houston,TX
Summary
Caring, empathetic Substance Abuse Counselor with 6 years of experience in Detox/Inpatient/Outpatient / Residential settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role.
Overview
6
6
years of professional experience
Work History
Licensed Chemical Dependency Counselor
Taylor Rehabilitation Facility
Houston, Texas
10.2021 - Current
- Developed individual treatment goals based on history and diagnosis.
- Handled 18+ caseload PHP Level of care and weekly sessions and utilization review for insurance as needed.
- Provided counseling and support to 18 + clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Licensed Chemical Dependency Counselor
Career And Recovery
Houston, TX
10.2020 - 10.2021
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Utilized Matrix. Seeking Safety and Living In Balance to teach clients and provide education on behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in healthy self-care.
Insurance Verification /Adolescent Substance Abuse Counselor
Phoenix House
Houston , Texas
01.2018 - 09.2020
- Verified client information by analyzing existing evidence on file.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Communicated verification and authorization status updates with billing department to facilitate decision-making for patient admissions and insurance coverage.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for counselors and scheduled outpatient assessments while handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Demonstrated positive influence to adolescents by acting appropriately, being respectful to others and actively listening.
- Encouraged adolescents to talk issues out with each other and with family without anger, which eased tense situations.
- Engaged and interacted with adolescent clients, teaching sustainable habits and coping mechanisms.
- Implemented variety of fun and recreational activities for adolescent clients.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Interacted with troubled adolescents and offered resources and programs such as Cannabis Youth Treatment Curriculum to surmount challenges and help develop and strengthen refusal skills / coping skills. .
- Helped clients to deal with realities of adolescent peer pressure, substance abuse disorder, co-occurring disorders.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Associate of Arts - Human Services
Houston Community College
Houston, TX04.2016
Recovery Coach Speacialist - Relapse Prevention
Recovery Coach Specialist
Houston, Texas 01.2019
Skills
- Clinical Assessments
- Intakes and Discharges
- Individual Therapy
- Motivational Interviewing
- Crisis Situation Awareness
- Appointment Setting
- Providing Community Referrals
- Problem Management
- Patient Consultations
- Defining Treatment Objectives
- Group Activities
- Client Evaluation
- Group and Individual Sessions
- Note Organization
- Addictions and Substance Abuse
- Living Skills Assistance
- Suicide Intervention
- Supporting Daily Living Needs
- Behavior Modification
- Interventions Understanding
- Patient Health Information Access
- Scheduling Medical Appointments
- Interpersonal Communication Skills
- Exceptional Customer Service
- Office Cleaning
- Support Networks
- Individualized Care Plans
- Prevention Programs
- Electronic Charting
- Patient Histories
- Journal Updates
- Critical Thinking
- Emotional Support
- Clinical Documentation
- Best Practices and Standards
- Team Communication
- Community Resource Information
- Daily Living Skills Instruction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Believe not because some old manuscripts are produced, believe not because it is your national belief, believe not because you have been made to believe from your childhood, but reason truth out, and after you have analyzed it, then if you find it will do good to one and all, believe it, live up to it and help others live up to it.
Buddha
Timeline
Licensed Chemical Dependency Counselor
Taylor Rehabilitation Facility
10.2021 - Current
Licensed Chemical Dependency Counselor
Career And Recovery
10.2020 - 10.2021
Insurance Verification /Adolescent Substance Abuse Counselor
Phoenix House
01.2018 - 09.2020
Associate of Arts - Human Services
Houston Community College
Recovery Coach Speacialist - Relapse Prevention
Recovery Coach Specialist
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