Adrianna Hayes
San Clemente,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Park Aide
State Parks
10.2022 - Current
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Stayed organized and aware of schedules to execute successfully booked events.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
- Distributed park and trail maps, provided park information and answered customer service questions.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
Line Server & Cashier
Poke Tiki
07.2018 - 03.2020
- Ensured the proper handling and rotation of food
- Efficiently opened and closed the store while following company procedure to ensure a safe and clean kitchen
- Showed excellent customer service on multiple occasions by being able to recognize and solve the problems for the customers
- Ensured that the prep list and line were setup prior to service
- Memorized dozens of different recipes for the tea and boba portion of the company
- Was able to efficiently ring up multiple customers in a busy setting by mastering the POS System
- On some occasions was entrusted to oversee the profitability of the store and efficiency of other employees when the supervisor was out.
Education
No Degree - Criminal Justice
California State University - Long Beach
Long Beach, CAAssociate of Applied Science -
Saddleback College
Mission Viejo, CA02.2023
Associate of Science -
Irvine Valley College
Irvine, CA02.2023
High School Diploma -
San Clemente High School
San Clemente, CA06.2019
Skills
- Active Listening
- Minor Repairs
- Customer Needs Assessments
- Time Management
- Park Rules and Regulations
- Critical Thinking
- Google Drive
- Complex Problem-Solving
- Social Perceptiveness
- Issue Resolution
- Commercial Property
- Cash Register Operations
- Customer Experience
Timeline
Park Aide
State Parks
10.2022 - Current
Line Server & Cashier
Poke Tiki
07.2018 - 03.2020
No Degree - Criminal Justice
California State University - Long Beach
Associate of Applied Science -
Saddleback College
Associate of Science -
Irvine Valley College
High School Diploma -
San Clemente High School
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