Dynamic and dedicated professional with experience at Jimmy Johns Sandwich Shop, excelling in food service and customer engagement by presenting with a friendly attitude and providing conversation. Has proven skills in time management and conflict resolution with other team mambers ensuring equality, and maintaining a positive dining experience. Reliable at maintaining cleanliness and organization, contributing to a high-performing team in a fast-paced environment, even when personal preference is in a slower, calmer environment.
Greeted and seated guests efficently while communicating fairly with servers and managers. Manage wait times and large parties of 10+ using digital POS systems for optimal seating arrangements to keep things fair, organized and timely. Also assisted in training any new staff or answering questions on procedures and tasks while recollecting menus and sorting them, and keeping the host stand clear of anything that may obstruct operational functions.
Delivered beverages and food efficiently to guests, ensuring timely service and satisfaction. Also collaborated with bartenders to maintain inventory, fruit, and replenish supplies as needed. Monitored guest preferences and provide them with the services asked if the server was not present at the time. Restocking lids, cups, refilling teas, retrieving and cleaning basic tools needed. Kept to par with cleaning the stations consistently and ensuring organization and tidiness. Making sure everything is within reach to servers getting things for their own tables, and communicating well with team members, servers, managers if there is an issue.
Worked in shop. Carried out the normal cleaning tasks, restocking, cleaning the lobby, the floors, preparing the food and ingredients for the sandwiches, and worked the drive thru. Unfortunately had to leave this job previously due to moving changes.
Time management
Cleaning experience
Food dservice
Baking
Problemsolving
Conflict management
Mentoring
Cashhandling
Merchandising
Critical thinking
Serving
Negotiation
Custodial experience
Communication
Guestservices
Janitorial experience
FoodIndustry
Team player
Pricing
Sales
Driving experience
Restaurant experience
Leadership
Basic math
Customer service
Presentation Skills
POS
Conflict Management
Computer skills
Good communication
Supervising experience
Organizational Skills
Alcohol handlers, food handlers, and CPR certified.