Adrianna Hernandez
Elgin,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Machine Operator
Matrix Plastic Products
Illinois
01.2025 - 05.2026
- Worked with numerous machines such as Engel, Toshiba, CNC.
- Gained experience in 12 different machines with different medical/general plastic, glass, or metal parts. Majority being plastic parts.
- Rotated work on different machines each day
- Ensured every part was manufactured properly. No flash, contamination, damage, or shorts around plastic parts.
Inside Sales Representative
Glass America
Illinois
07.2022 - 12.2022
- Answered inbound calls and outbound calls with inbound calls being the majority (up to 200+ calls daily during an 8 hour shift!)
- Responded to various emails in a timely manner
- Throughly answered customers inquiries and explained procedures Reached a daily quota of sales up to 20+
- Maintained communication with customers, supervisors, car dealers, technicians, and even other sales representatives nationwide!
- Took care of customer payments over the phone
- Provided price checks when requested by customers
Administrative Assistant
Extended Care Center
Illinois
05.2018 - 08.2018
- Maintained a clean and organized office environment to enhance productivity and efficiency
- Handled incoming calls and emails professionally, directing inquiries to appropriate staff members
- Maintained accurate electronic medical records (EMR) for all patients, adhering to HIPAA regulations.
- Performed administrative tasks such as answering phone calls, filing paperwork, and managing office supplies inventory.
- Completed bookkeeping tasks
Education
Associate of Applied Science - Health Sciences
College of DuPage
Glen Ellyn, IL06-2026
Skills
- Attention to Detail
- Email and Phone Etiquette
- Sales expertise
- Analytical Thinking
- CNC operation
- Multitasking Abilities
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Customer Service
- Machine Operation
- Medical Terminology
- Multilingual
Languages
English
Native or Bilingual
Italian
Professional Working
Spanish
Native or Bilingual
Timeline
Machine Operator
Matrix Plastic Products
01.2025 - 05.2026
Inside Sales Representative
Glass America
07.2022 - 12.2022
Administrative Assistant
Extended Care Center
05.2018 - 08.2018
Associate of Applied Science - Health Sciences
College of DuPage