Adrianna Hyman
Orchard Park,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Social Emotional Coordinator
BestSelf Behavioral Health
03.2022 - 01.2024
- Provide Social-Emotional Learning based skills to students in Kindergarten through 8th grade in both classroom and afterschool setting.
- Organize and deliver evidence based curriculums, including Zones of Regulation, Second Step, CBITS, Positive Youth Development and Restorative Practices.
- Develop programs designed to increase academic and social emotional development of participants that align with district, school, and grant specific goals and objectives.
- Work collaboratively with educators and administration to design appropriate interventions that address needs of individual students.
Mental Health Counselor
BestSelf Behavioral Health
09.2021 - 03.2022
- Work directly with individuals facing various mental health, substance use, or co-occurring challenges, employing evidence-based & trauma informed care practices.
- Provide individual and group therapy, support services for families, and crisis counseling.
- Collaborate with interdisciplinary teams to perform comprehensive assessments, diagnosis, treatment planning, discharges, and appropriate client referrals.
- Respond promptly and appropriately during times of crisis, developing safety plans to ensure clients' well-being
- Facilitate smooth discharge by encouraging and reassuring clients throughout transitions.
Healthcare Placement Specialist
Worldwide Travel Staffing
05.2019 - 05.2021
- Screen prospective candidates and present candidates to hiring managers, clinical directors and designated individuals for consideration.
- Conduct reference checks and facilitate interviews for all applicants.
- Manage all pertinent medical records to maintain eternal compliance on providers.
- Cultivate and sustain professional relationships with all hired nurses.
High School Admissions Representative
Bryant & Stratton College
09.2018 - 05.2019
- Serve as an advocate for the college at college fairs, consortium and vendor events.
- Understand all degree programs offered and explain course expectations to prospective students.
- Create and present "guest-speaker" workshops aligning with current high school curriculum.
- Coordinate on-campus field trips to popularize local schools with the opportunities the college presents to their students.
- Initiate and maintain contact with prospective students via phone, text, and email.
- Conduct in-person interviews to get to know each student as an individual to understand their professional and personal goals.
Business Manager
Massage Envy
12.2012 - 03.2016
- Responsible for enrolling clients into the wellness program and maintaining a minimum 25% closing ratio.
- Create and uphold a positive and trusting culture between myself and my coworkers.
- Employ a variety of techniques to handle customer service issues, ensuring a positive client experience for all guests and members.
- Understand, follow and promote the policies created by corporate.
- Discreetly maintain the integrity of private medical and financial records.
- Hire and maintain a staff of 25+ employees.
Business Manager
Massage Envy
05.2016 - 08.2018
- Responsible for enrolling clients into the wellness program and maintaining a minimum 25% closing ratio.
- Create and uphold a positive and trusting culture between myself and my coworkers.
- Employ a variety of techniques to handle customer service issues, ensuring a positive client experience for all guests and members.
- Understand, follow and promote the policies created by corporate.
- Discreetly maintain the integrity of private medical and financial records.
- Hire and maintain a staff of 25+ employees.
Education
Master of Arts - Clinical Mental Health Counseling
Medaille College
Buffalo, NY08.2021
Master of Arts - Public Communication
SUNY Buffalo State
Buffalo, NY05.2015
Associate of Science - Civil Engineering
SUNY Erie
Buffalo, NY05.2013
Skills
- Document Management
- Care Coordination
- Relationship Building
- Clinical interventions
- Individual and Group Counseling
- Best Practices Implementation
- Client Management
- Project Management
Timeline
Social Emotional Coordinator
BestSelf Behavioral Health
03.2022 - 01.2024
Mental Health Counselor
BestSelf Behavioral Health
09.2021 - 03.2022
Healthcare Placement Specialist
Worldwide Travel Staffing
05.2019 - 05.2021
High School Admissions Representative
Bryant & Stratton College
09.2018 - 05.2019
Business Manager
Massage Envy
05.2016 - 08.2018
Business Manager
Massage Envy
12.2012 - 03.2016
Master of Arts - Clinical Mental Health Counseling
Medaille College
Master of Arts - Public Communication
SUNY Buffalo State
Associate of Science - Civil Engineering
SUNY Erie
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