Adrianna Jankans
North Las Vegas,NV
Summary
Experienced and self-motivated Administrator with a diverse background. Outstanding team leadership, Customer Service, Behavioral Management, and conflict resolution skills. Experienced in HR, Data Mining and Computer Engineering. Well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Data Analyst
Multi-Tech
08.2021 - 06.2022
- Collaborating with other data professionals to extract data figures, creating reports based on their findings, and monitoring key performance indicators (KPIs) to determine business initiatives’ success. Mount assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits and sockets on chassis panels.
- Data processing software and business development strategies to provide sound business decisions to company Executives.
- Use graphs, infographics and other methods to visualize data.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
HR Specialist
Amazon
12.2018 - 01.2022
- Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Manage all talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
- Direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
- Oversaw and managed the hiring process and assisted human resources
- Administered employee documentation, including payroll, taxes, and benefits in ADP Workforce Now.
- Gathering payroll statistical data per bi-weekly pay period.
Customer Service Representative
Apple
01.2017 - 02.2018
- Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Managed and analyzed large sets of data.
- Normalize, organize, and maintain data integrity that works with relevant departmental counterparts for translation into Clarity and business needs and insight.
- Oversee customer accounts and process customer adjustments.
- Make product recommendations or services to customers based on their needs and preferences.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Bachelor - Biomedical Engineering
Concordia University
Portland, OR06.2022
Skills
- Data Science
- Data Analysis
- CRM Software Proficiency
- Talent management
- Recruitment
- Pre-Employment Screening
- Organization and Time Management
- Payroll
Timeline
Data Analyst
Multi-Tech
08.2021 - 06.2022
HR Specialist
Amazon
12.2018 - 01.2022
Customer Service Representative
Apple
01.2017 - 02.2018
Bachelor - Biomedical Engineering
Concordia University