Professional Summary
Overview
Work History
Education
Skills
Timeline

Adrianna Johnson

Boys & Girls Club of Central Florida
Orlando,FL
14
years of professional experience

Results-driven professional with 13 years in youth development and program support, complemented by five years of volunteer leadership in youth sports. Skilled in customer service, administrative tasks, and cash handling while effectively engaging diverse populations. Strong leadership and communication abilities foster positive relationships and enhance team success.

Work History

Membership Secretary

13 Years 9 Months
Boys & Girls Club of Central Florida | 01.2013 - Current

Membership Secretary | Assisted with daily administrative tasks in current role.

  • Administer membership services and support daily organizational operations.
  • Address membership-related questions and provide information to members and families.
  • Communicate effectively with members, families, coworkers, and management.

Youth Development Specialist | 13 Years of Experience

  • Supported the growth, development, and well-being of youth through structured programs and activities.
  • Helped create a safe, positive, and welcoming environment for children and teenagers.
  • Built positive relationships with youth, families, and colleagues.
  • Assisted with recreational, educational, and enrichment activities.
  • Encouraged teamwork, responsibility, respect, and positive behavior.
  • Worked collaboratively with staff to support youth engagement and program goals.

Seasonal Retail Associate

3 Months
Timberland | 10.2021 - 01.2022

Seasonal Retail Associate

  • Guided customers in product selection and purchasing decisions to enhance shopping experience.
  • Facilitated sales floor operations during high-volume holiday shopping periods to ensure efficient service.
  • Maintained organized merchandise displays and store cleanliness to create an inviting shopping environment.
  • Assisted with stocking, replenishment, and general retail duties.
  • Helped maintain organized merchandise displays and store cleanliness.

Customer Service Associate

2 Years 11 Months
Wawa | 01.2019 - 12.2021

Customer Service Associate

  • Delivered friendly and efficient customer service, enhancing customer experience in a fast-paced retail environment.
  • Operated the cash register and processed customer transactions accurately.
  • Worked as part of a team to support daily store operations and customer satisfaction.
  • Ensured cleanliness and organization of work areas, contributing to a safe and inviting shopping experience.
  • Restocked merchandise and supplies regularly.
  • Collaborated with team members to optimize daily store operations and elevate customer satisfaction.

Education

High School Diploma

Edgewater High School | Orlando, FL | 05-2010

Skills

Mentoring youth
Customer relations
Administrative support
Membership Enrollment Processing
Financial recordkeeping
Membership Management
Team Leadership and Collaboration
Conflict resolution
Attention to Detail and Problem-Solving
Program coordination
Youth Development and Mentoring

Timeline

Seasonal Retail Associate

Timberland
10.2021 - 01.2022Read More

Customer Service Associate

Wawa
01.2019 - 12.2021Read More

Membership Secretary

Boys & Girls Club of Central Florida
01.2013 - CurrentRead More

Edgewater High School

High School Diploma
Read More
Adrianna Johnson