Adrianna Jordan
Aurora,CO
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Equip Machine Operator
Costco
04.2022 - Current
- Collaborated with team members to optimize production processes and improve overall performance.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Quality Assurance Supervisor
Epicurean Butter
04.2018 - 04.2022
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Reduced defect rates through meticulous inspection and proactive identification of potential issues.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Streamlined processes with the introduction of automated testing tools, increasing efficiency and reducing human error.
- Achieved consistent compliance with industry regulations by conducting thorough audits and ensuring adherence to standards.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Monitored testing processes, test development and user acceptance testing.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Implemented process improvements to increase productivity in quality assurance operations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Updated inspection journals and daily summary logs with quality-related data.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Fixed identified issues to improve workflows.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Fixed identified issues to increase productivity and boost workflows.
- Promoted adherence to quality standards by educating personnel on quality control.
- Monitored product standards and quality-control programs.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Sales Floor Associate
Target
05.2012 - 04.2018
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments and provided receipts to establish proof of transaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Thomas Jefferson High School
Denver, CO04.2012
Skills
- Quality Assurance
- Equipment Operation
- Quality Control
- Safety Compliance
- Workplace Safety
- Regulatory Compliance
- Computer Skills
- Problem-Solving
- Attention to Detail
- [Equipment] Operation
- Teamwork and Collaboration
- Time Management
- Team Collaboration and Leadership
- Conflict Resolution
- Critical Decision-Making
Timeline
Equip Machine Operator
Costco
04.2022 - Current
Quality Assurance Supervisor
Epicurean Butter
04.2018 - 04.2022
Sales Floor Associate
Target
05.2012 - 04.2018
Thomas Jefferson High School