Adrianna Lempfert
Perth Amboy,NJ
Summary
Motivated and detail-oriented individual with a diligent background in customer service and healthcare management. Pursuing a MBA in Healthcare Management, specializing in applying organizational and interpersonal skills to enhance patient care and improve healthcare operations. Committed to contributing knowledge and dedication to support a positive healthcare experience. Seeking a position that values the opportunity to make a meaningful impact.
Overview
8
8
years of professional experience
Work History
Front End Associate & Baker
Sam’s Club
02.2022 - Current
- Provide customer transactions while ensuring adherence to store policies and procedures
- Ensure exceptional customer service by addressing inquiries and resolving issues in a professional and efficient manner
- Assist in maintaining proper documentation and record-keeping for transactions and inventory
- Prepare baked goods in accordance with company standards, ensuring product quality and safety
- Follow food safety regulations and maintain a clean, organized bakery area
- Facilitated cash, check, and credit transactions on cash register
Front Desk Clerk
Hampton Inn
06.2017 - 01.2020
- Managed guest check-ins and check-outs in a high-volume environment, ensuring a seamless customer experience
- Ensured the accuracy of guest data and financial transactions while adhering to hotel policies and procedures
- Provided information and resources to potential and current guests, ensuring clear communication and satisfaction
- Resolved guest concerns and issues, ensuring compliance with hotel standards and regulations
- Managed a high volume of incoming calls, emails, and faxes per day
Education
MBA - Healthcare Management
Thomas Edison State University
Trenton, NJ01.2027
Bachelor of Arts - Liberal Arts, Minor in Healthcare Management
Thomas Edison State University
Trenton, NJ06.2025
Associate Degree - Liberal Arts, Health Allied
Middlesex College
Edison, NJ01.2020
Skills
- Knowledge of healthcare regulations and standards
- Attention to detail and ability to maintain accurate records
- Time management and organizational skills
- Team contribution and collaboration
- Effective Communication & Conflict Resolution
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Timeline
Front End Associate & Baker
Sam’s Club
02.2022 - Current
Front Desk Clerk
Hampton Inn
06.2017 - 01.2020
Associate Degree - Liberal Arts, Health Allied
Middlesex College
MBA - Healthcare Management
Thomas Edison State University
Bachelor of Arts - Liberal Arts, Minor in Healthcare Management
Thomas Edison State University
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