Adrianna Lopez
Bartender/Brand Ambassador/Chef
Des Plaines,IL
Summary
Dynamic Brand Ambassador with proven success at Ideal Consumer Events, enhancing brand recognition and driving sales through exceptional customer service and effective communication. Skilled in product demonstrations and creative display arrangements, I foster strong customer engagement and relationships, ensuring memorable experiences that boost brand loyalty and awareness.
Overview
4
4
years of professional experience
4
4
Certification
Work History
Bartender
IMPACT Group
06.2021 - 05.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
- Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
- Provided exceptional customer service to drive satisfaction.
- Communicated product value, quality, and style to educate and entice potential customers.
- Educated customers on product features and answered questions regarding product use.
- Greeted customers warmly and pleasantly answered inquiries.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Maintained accurate records of promotional events and customer interactions.
- Developed creative displays and signage to draw customers to products.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Engaged customers to communicate key product features.
- Increased sales by effectively communicating product benefits.
- Maintained knowledge of current promotions and product features.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Hospitality 1
06.2021 - 05.2022
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Brand Ambassador
Ideal Consumer Events
09.2024 - 01.2025
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Maintained accurate records of promotional events and customer interactions.
- Developed creative displays and signage to draw customers to products.
Brand Ambassador
GTE
05.2024 - 07.2024
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Maintained accurate records of promotional events and customer interactions.
- Maintained clean, organized and professional work environment.
Education
Associate Of General Studies - Business
Harry S Truman College
1145 W Wilson Ave Chicago Il 6064002.2017
Skills
- Multilingual communication
- Product demonstration
- Teamwork and collaboration
- Time management
- Attention to detail
- Display set up and arrangement
- Flexible schedule
- Product recommendations
- Product demonstrations
- documentation
Certification
Basset Alcohol Server Certification
ABC Bartending Schools Certification
Illinois Food Handler Certification
Certified Food Safety Manager License Permit
Food Service Sanitation License Permit
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Brand Ambassador
Ideal Consumer Events
09.2024 - 01.2025
Brand Ambassador
GTE
05.2024 - 07.2024
Bartender
IMPACT Group
06.2021 - 05.2022
Bartender
Hospitality 1
06.2021 - 05.2022
Associate Of General Studies - Business
Harry S Truman College
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