Adrianna Lopez
Cashier
Santa Fe,NM
Summary
Dynamic and detail-oriented professional with extensive experience at Marriot Hotels And Resorts, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Adept at cash handling and maintaining accuracy, ensuring smooth operations in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Front Desk Assistant
Marriot Hotels And Resorts
01.2025 - Current
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cashier
Cirkle K
12.2022 - 12.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Caregiver
Senior Care
12.2019 - 12.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Retail Team Lead
Goodwill Industries
12.2015 - 12.2019
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Evaluated employee performance regularly through observation and feedback discussions to promote continuous improvement.
- Balanced cash registers accurately at opening or closing shifts while ensuring adherence to company financial protocols.
- Promoted a safe working environment by enforcing safety guidelines throughout the store.
Education
General Studies -
Flowing Wells High School
Tucson, AZ1996
Skills
Listening skills
Timeline
Front Desk Assistant
Marriot Hotels And Resorts
01.2025 - Current
Cashier
Cirkle K
12.2022 - 12.2024
Caregiver
Senior Care
12.2019 - 12.2022
Retail Team Lead
Goodwill Industries
12.2015 - 12.2019
General Studies -
Flowing Wells High School
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