Adrianna Mahoney
Government Regulatory Communications Associate Project Manager
Boise,ID
Summary
Accomplished project manager offering expertise in process improvement and organizational change management. Operates efficiently and creatively in fast-paced environments. Gathers and interprets project requirements to define scope and milestones.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Associate Project Manager
PacificSource Health Plans
Boise, ID
10.2020 - Current
- Escalated incidents to next level to remain compliant with Centers for Medicare and Medicaid Services' (CMS) standards and procedures.
- Monitored and tracked project metrics and documented project progress to fulfill project requirements and establish traceability.
- Partnered with project team members to identify and quickly address problems.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Mapped and analyzed 90% of business process and performance for improvement and alignment with organizational goals.
- Strengthened vendor relationships and facilitated meetings between IT and print vendor to support data mapping activities and address barriers.
- Developed and verified build of material for CMS-regulated member-facing enrollment communications.
Program Specialist Lead, Training
Idaho Transportation Department
Boise, ID
12.2017 - 10.2020
- Managed development and delivery of curriculum for three state-wide training initiatives to support introduction of new primary software systems, programs, and processes.
- Documented project requirements, created project schedules, elicited and mitigated project risks, and managed stakeholder communications.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans, and strengthening leadership.
- Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Account Manager and Project Coordinator
HealthInsight
Reno, NV
07.2014 - 05.2017
- Managed accounts for Reno's two largest hospital systems.
- Managed provider communications for recruitment and implementation of project ATOP (Admissions Transitions Optimization Program), a multi-state Centers for Medicare and Medicaid Innovation grant.
- Recruited and onboarded hospital systems and local providers to HealtHIE Nevada Health Information Exchange and quality improvement measures to meet government-regulated Quality Payment Program (QPP) requirements.
- Developed and managed online curricula for providers.
- Documented and tracked account activities using Microsoft Dynamics CRM.
Program Coordinator
University Of Oregon Continuing Education
Portland, OR
09.2006 - 07.2013
- Coordinated adult noncredit educational programs for the Osher Lifelong Learning Institute through the University of Oregon in Portland.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Established and strengthened community partnerships for increased program visibility and partnerships.
- Scheduled and supervised member meetings to discuss new ideas and update participants on program details and milestones.
- Reserved classrooms and meeting rooms across campus for program activities.
Education
Master of Science - Project Management
University of Wisconsin
Platteville, WI 01.2018 - 05.2020
Bachelor of Arts - English Literature
University of Oregon
Eugene, OR 09.2001 - 06.2005
Skills
Iterative Change Management
Development Milestone Planning
Training and Development
Written Communication
MS Office, Camtasia, Storyline 360 Software Proficiency
Project planning and development
Functional & Business Requirements
Timeline
Associate Project Manager
PacificSource Health Plans
10.2020 - Current
Master of Science - Project Management
University of Wisconsin
01.2018 - 05.2020
Program Specialist Lead, Training
Idaho Transportation Department
12.2017 - 10.2020
Account Manager and Project Coordinator
HealthInsight
07.2014 - 05.2017
Program Coordinator
University Of Oregon Continuing Education
09.2006 - 07.2013
Bachelor of Arts - English Literature
University of Oregon
09.2001 - 06.2005