Jennifer Garcia
Dallas,TX
Summary
Motivated Chef skilled in all areas of preparation, plating and service. Organized, disciplined and hardworking with excellent communication and planning abilities. Prepared to bring 11 years of experience to the field. Well-qualified culinary professional adept at creating dough, ice creams, sorbets and pastries that delight diners. Excellent multitasking behaviors. Achievements include developing menu items, training staff and managing large catering services. Talent for preparing exceptional pastries, cakes, breads, jams and icings to fulfill any customer desire.
Overview
11
11
years of professional experience
Work History
Pastry Assistant /Pastry Chef
Refined Hospitality
Dallas, TX
07.2019 - 03.2022
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines,
- Verified proper portion sizes and consistently attired high food quality standards,
- Maintained updated knowledge of local competition and restaurant industry trends
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
- Actively Involved in cost control, sanitation, menu development, training, recruitment, private dining, and catering
- Inspected kitchens to observe food preparation quality and service, food appearance
- Cleanliness of production and service areas
- Hiring employees and dealing with schedules
- Daily and monthly forecast forI scheduled employees
- Coming up with new or remodel find recipes
- Inventory
- Setting up tasting menus
- Attending meetings to discuss upcoming events
- Assistant pastry chefs make sure that all ingredients are on hand at all times to prepare pastries and other dessert items
- maintain inventory of food items, rotate stock, manage the safe storage of refrigerated and non-refrigerated items, and order ingredients as needed
- Assistant pastry chefs prepare pastries, cakes, pies, puddings, breads, and other baked items for daily consumption in a variety of food preparation settings
- They must keep up-to-date with new recipes, ensure the quality of baked goods, assist in the development of dessert menus, and prepare baked goods using a wide range of styles
- Monitoring food handling procedures, overseeing proper disposal of outdated foods, and managing the training of kitchen staff in safety practices are among the food safety/sanitation responsibilities held by assistant pastry chefs
- In this role, assistant pastry chefs will submit necessary reports and meet with health officials during inspections to explain compliance procedures
- From wiping down surface areas to cleaning kitchen equipments, assistant pastry chefs make sure all baking areas are thoroughly cleaned throughout the day
- This would include disinfecting the food preparation areas and performing necessary maintenance to electric food preparation equipment to keep them in working condition.
Cake Decorator/Baker
Tom Thumb
Dallas, TX
03.2019 - 12.2019
- Provides premier customer service, including greeting customers and answering their questions
- Ices, decorates, packages, labels, and prices products for island refrigerator cases
- Ices, decorates, trays, and maintains product in freezer and refrigerated showcases
- Fills customer special orders, including wedding cakes
- Sells products by providing customers with information needed to make product-related decisions
- Operates the Bakery department mixer
- Organizes and rotates stock in the Decorator’s freezer
- Trains other associates as needed
- Assists in other duties as assigned.
Customer Service Representative
North Texas Tollway Authority, NTTA
Plano, TX
01.2018 - 10.2019
- Build sustainable relationships of trust through open and interactive communication Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction, Cancel or upgrade accounts
- Resolve customer complaints via phone, email, mail or social media.
Pastry Cook
The Mockingbird
Dallas, TX
09.2017 - 10.2018
- Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance
- Check production schedule and par
- Establish priority items for the day Prepare all menu items following recipes and yield guides, according to departmental standards
- Inspect the cleanliness and working conditions of all tools, equipment and supplies
Line Cook
Filament Dallas
Dallas, TX
01.2017 - 08.2017
- Set up stations and collect all necessary supplies to prepare menu for service
- Weigh and measure ingredients for cooking
- Prepare a variety of foods including beef, seafood, poultry, vegetable and cold food items
- Prepare sauces and garnishes for all l we located station
- Cover, date and correctly store all food items as per safe food-handling procedures
- Ensure the correct temperature of food to make it attractive and tasty
- Taste all food items for quality purpose before serving
- Close the kitchen correctly and follow the closing checklist for kitchen stations
- Maintain an organized and sanitized work area at all times
- Make sure all storage areas are tidy and all products are stored appropriately
- Constantly use safe and hygienic food handling practices
- Return dirty food preparation utensils to the appropriate areas
- Assist staff with other duties as assigned by kitchen manager
- Cleans kitchen before and after shift
- Sanitize refrigerators and storerooms
- Operate and maintain all kinds of kitchen appliances
- Perform record keeping and reports generation duties
- Report any unforeseen circumstances, maintenance needs or faulty equipment to the manager
- Maintain outstanding working relationships with staff, guests and supervisors.
Baker
Glazed Donut Works
Dallas, TX
06.2016 - 04.2017
- Measure and mix ingredients to make yeast donuts and cake donuts
- Weight materials in order to ensure appropriate quantity
- Cut dough into equal parts to ensure that each batch has a uniform appearance
- Mold dough into appropriate shapes
- Place dough into appropriate pans
- Place pans in ovens and set oven temperature
- Ensure that oven temperature is in accordance to the type of product being baked
- Adjust thermostats in order to ensure that appropriate heat is being transmitted
- Make sure that baking equipment is cleaned and maintained properly
- Ensure compliance with food safety standards
- Oversee cleanliness and sanitation of work area and equipment
- Manage inventory of supplies and order supplies before they run out
- Clean display cases and replace near expiry baked products with fresh baked goods
- Train new hires in baking techniques
- Package baked good appropriately and place pricing stickers
- Weight materials in order to ensure appropriate quantity
- Cut dough into equal parts to ensure that each batch has a uniform appearance
- Mold dough into appropriate shapes
- Place dough into appropriate pans
- Place pans in ovens and set oven temperature
- Ensure that oven temperature is in accordance to the type of product being baked
- Adjust thermostats in order to ensure that appropriate heat is being transmitted
- Make sure that baking equipment is cleaned and maintained properly
- Ensure compliance with food safety standards
- Oversee cleanliness and sanitation of work area and equipment
- Manage inventory of supplies and order supplies before they run out
- Clean display cases and replace near expiry baked products with fresh baked goods
- Train new hires in baking techniques
- Package baked good appropriately and place pricing stickers.
Line Cook
Aramark at Southern Methodist University
Dallas, TX
08.2015 - 05.2016
- Prepare all food items in a hygienic and timely manner
- Set up location in line with restaurant guidelines
- Assist with the cleaning, hygiene, and organization of kitchen, barge in coolers, and all storage areas
- Follow recipes, piece controls and presentation specifications as set by the restaurant management
- Perform extra responsibilities as requested by the Chef, Sous Chef or Kitchen Manager
Cake Decorator
Baker, Walmart
Dallas, TX
04.2011 - 08.2015
- Providing premier customer service
- Filling customer special orders, including wedding cakes
- Following guidelines for Cake Decorators Icing, decorating, packaging, labeling, and pricing products for island refrigerated cases
- Operating the Bakery department mixer
- Maintaining high standards for product freshness and sanitation
- Maintaining freezer and refrigerated showcase
- Organizing and rotating stock in the Decorator's freezer
- Training other associates as needed
- Assisting with the delivery and setup of wedding cakes as needed
- Assisting in other duties as assigned.
Education
Associate of Science - Certificate in Pastry And Baking in Culinary Arts
Le Cordon Bleu College of Culinary Arts
Dallas, TX09.2017
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Dallas, TX09.2017
High School Diploma -
Evolution Academy Charter School
Richardson, TX05.2006
Skills
- Culinary Experience
- Catering
- Food Preparation
- Cooking
- Banquet Experience
- Kitchen Management Experience
- Supervising Experience
- Food Production
- Food Safety
- Restaurant Experience
- Serving Experience
- Cake Decorating
- Leadership
- Guest Services
- Menu Planning
- Merchandising
- Food Handling
- Hospitality
- Food Handler Certification
- Accurate Scale Operation
- Consistent Supervision
- Billing and Payment Processing
Timeline
Pastry Assistant /Pastry Chef
Refined Hospitality
07.2019 - 03.2022
Cake Decorator/Baker
Tom Thumb
03.2019 - 12.2019
Customer Service Representative
North Texas Tollway Authority, NTTA
01.2018 - 10.2019
Pastry Cook
The Mockingbird
09.2017 - 10.2018
Line Cook
Filament Dallas
01.2017 - 08.2017
Baker
Glazed Donut Works
06.2016 - 04.2017
Line Cook
Aramark at Southern Methodist University
08.2015 - 05.2016
Cake Decorator
Baker, Walmart
04.2011 - 08.2015
Associate of Science - Certificate in Pastry And Baking in Culinary Arts
Le Cordon Bleu College of Culinary Arts
Associate of Science - Culinary Arts
Le Cordon Bleu College of Culinary Arts
High School Diploma -
Evolution Academy Charter School
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